Senior Marketing Communications Manager​/Marketing Communications Manager

Senior Marketing Communications Manager / Marketing Communications Manager Responsibilities

• Focus on digital marketing including but not limited to website, SEO/SEM, e‑mail marketing, display and social media.
• Content creation for all communications channels, including but not limited to press releases, website, social media, e‑mail campaigns and collaterals.
• Develop and execute promotion campaigns for rooms, F&B, catering and wellness through relevant digital and social media channels.
• Grow database and be responsible for proactive online reputation management by monitoring relevant guest comments on travel sites and social media channels.
• Maintain a comprehensive contact list and build good relationships with local, regional and international media, KOLs and online influencers.
• Support and manage public relations activities such as media interviews, shootings and events.
• Manage the development of visual assets, i.e. photography and videography.
• Develop and update hotel collaterals and giveaways as per brand standards and guidelines, monitor inventory and ensure timely replenishment.
• Liaise with external parties for joint promotions and partnerships.
• Explore and liaise with NGOs to implement CSR campaigns.
• Track and evaluate the performance of marketing channels and campaigns.
• Monitor marketing budget to optimise ROI.

• Bachelor's degree in Marketing, Communications, Digital, Advertising or any related discipline.
• Minimum 6 years’ experience in marketing, digital or related professional area.
• Hospitality marketing or digital agency experience highly preferred.
• Exceptional verbal and written communication skills in English, Cantonese and Mandarin.
• Presentable, outgoing and sincere personality to act as the “brand ambassador” for the hotel.
• Creative and strategic thinking with excellent problem‑solving skills.
• Efficient, resilient with a positive working attitude.

Equal opportunities are extended to all candidates and the information provided will be treated in strict confidence and used for recruitment purposes only.