Quality Manager

Overview

Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also use applied technology expertise to serve the defense, entertainment, material handling, aerospace, science, and renewable energy industries.

• Lead/Managerial Responsibilities
  • Manage and delegate the workload of QA/QC personnel; coordinate scheduling activities to ensure proper QA/QC coverage for all manufacturing, service, and purchasing activities.
  • Develop, maintain, and ensure implementation of conformance to inspection and testing plans (ITPs), Incoming Quality Control plans (IQCPs), quality plans, and interpret inspection results.
  • Define, identify, record, track and inform quality engineers and managers of non-conformances (i.e., when material/product is not in compliance with specifications or drawings) and COPQ (cost of poor quality).
  • Identify competency needs for quality personnel positions; coach, mentor and establish development plans to ensure effective performance and achievement of business objectives.
  • Maintain and trend Quality KPIs; link metrics to strategic operational objectives.
  • Manage the interface with customers and/or customer third parties for quality activities.
  • Support Quality organization in developing and understanding proper use of risk assessment, root cause analysis, non-conformance, corrective action, COPQ collection, and continuous improvement projects.
  • Represent the Quality function during internal/external meetings, milestone reviews, project kick-off meetings, design reviews, etc.
  • Assess and ensure appropriate application of six sigma process improvements (PFMEA, CTQ/CTP, Cpk, gage R&R, SPC) and associated controls.
  • Continually develop an Organizational Quality Culture through the use of QMS and continual improvement initiatives to build a culture of doing things right, from concept to delivery.

• Quality Assurance/Quality Control Responsibilities
  • Maintain and support the Quality Management System (QMS) by reviewing, verifying, approving, and developing or facilitating the development of regional and/or local procedures, as necessary.
  • Support internal and external audits for site certifications; verify and distribute work to business units as necessary.
  • Develop and lead quality management reviews.
  • Ensure the independent asset, product, and component inspection function is in accordance with industry standards, regulatory statutes, and customer requirements.

• Supervisory Responsibilities
  • This position has supervisory responsibilities.

• Reporting Relationship
  • Senior Manager, Eastern Hemisphere Quality

REQUIRED

• HNC/Diploma/associate’s degree, preferably in QA or related field and demonstrable relevant supervisory experience.

OR

• Extensive related experience in a Supervisory Quality Assurance role.

DESIRED

• Certified Auditor/Lead Auditor.
• Green belt certified with proven experience.

• Knowledge, Skills, Abilities, And Other Characteristics
  • Demonstrable knowledge of ISO
    9001 and ISO
    29001.
  • Knowledge and experience of ISO
    17020 & ISO
    17025 would be beneficial.
  • Knowledge of measurement techniques, inspection methods, and equipment.
  • Knowledge of Measurement System Analysis (MSA), Geometric Dimensioning and Tolerancing (GD&T), non-destructive examination methods, inspection and planning techniques.
  • Executes change and clearly communicates organizational value.
  • Ability to analyse situations using a variety of analytical techniques to make well-informed decisions.
  • Shares information, advice, and suggestions to help others be more successful; provides effective coaching.
  • Ability to recognise and determine the need to shift priorities and/or resources to maximise unit operations and address changes in goals and objectives.
  • Knows when to escalate critical issues to management if efforts to enlist support have not succeeded.
  • Ability to work in a team environment, be attentive to ideas, recognise responsibilities, and actively participate with others to accomplish assignments and achieve goals.
  • Clear understanding of robust QMS and how to drive implementation into business processes.
  • Understanding of and experience using data analysis tools (e.g., root cause analysis, Pareto charts).
  • 5-10 years’ relevant auditing experience.
  • Minimum 5 years’ relevant root cause analysis experience.
  • Previous work experience in oil & gas, automotive, or medical device field preferred.

• Career Level Definition:
  Supervises a support team and/or entry-level specialist roles. This is the first level manager of a team. Supervises with operational focus ("getting things done") within the job area. Typically does not have budget or personnel decision authority. Focuses on coaching, coordination and…