Learning and Development Assessor Team Leader & Lead Internal Quality Assurance Job Aberdeen area,Aberdeen City Scotland UK,Quality

Location: Aberdeen City

The opportunity and what makes Community Integrated Care a great place to work

Lead Quality. Develop Assessors. Transform Learning Outcomes.
At Community Integrated Care, we're one of the UK's most successful and innovative social care charities. We're committed to developing exceptional colleagues who deliver outstanding support every day, and qualifications play a vital role in helping our teams build the skills, confidence and expertise they need to succeed.
We're now looking for an experienced L&D Assessor Team Leader & Lead Internal Quality Assurer (LIQA) to lead our assessor team, oversee qualification delivery, and ensure the highest standards of internal quality assurance across our learning programmes.

This is a full time permanent role with attendance at our Widnes or Aberdeen office required at least once a week.

We would welcome applications from candidates based anywhere across the UK with the relevant experience and qualifications but they must be available to travel nationally as and when required.

What is The Deal for you?

Flexibility! You can work your full-time hours over 4 days and enjoy a long weekend or work over 5 days to accommodate your other commitments.
Benefits: Retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app.
Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives bolder
Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people!
Dare to Learn: Access to our amazing online training platform where you can upskill taking a variety of courses and qualifications.
Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life.

Who you’ll be supporting & more about the role:
This is an exciting opportunity for a qualified IQA professional who enjoys combining people leadership, quality assurance and operational management to create outstanding learner experiences and qualification outcomes.

As our Lead IQA and Team Leader, you'll take overall responsibility for the quality, compliance and effectiveness of qualification delivery across multiple pathways.

What You'll Be Doing

Lead and develop a geographically dispersed team of vocational assessors
Act as the organisation's Lead Internal Quality Assurer, maintaining robust IQA and Internal Verification processes
Manage learner progression from enrolment through to completion, ensuring achievement targets and KPIs are met
Drive consistency and excellence in assessment practice through observations, coaching, feedback and standardisation
Monitor assessor capacity, capability and utilisation to ensure sustainable and efficient delivery
Use learner and performance data to identify trends, risks and improvement opportunities
Build positive relationships with operational leaders, stakeholders and awarding bodies
Ensure ongoing compliance with awarding body, regulatory and organisational requirements
Support the development of future qualification pathways and assessor specialisms

About you
What We're Looking For
Essential

Recognised Internal Quality Assurance qualification (V1, IQA or equivalent)
Assessor qualification or equivalent vocational assessment experience
Experience leading, coaching or managing vocational assessors or learning professionals
Strong knowledge of quality assurance, verification and compliance requirements
Experience managing qualification programmes, learner pipelines and completion targets
Ability to analyse data and use insights to improve performance and learner outcomes
Experience working with learning management systems and reporting tools
Excellent stakeholder management and communication skills
Willingness to travel nationally

Desirable

Knowledge of both English and Scottish qualification frameworks
Experience of Health & Social Care qualifications, including NVQs and SVQs
Understanding of apprenticeship standards
Experience delivering or evaluating adult learning programmes

Why Join Community Integrated Care?

We're passionate about investing in our people and creating opportunities for development, innovation and progression.

In return, you'll join a values-driven organisation where your expertise will directly influence the quality of learning and qualifications delivered across the charity.

You'll have the…