Store Supervisor

Store Supervisor (perm, full-time) – Drive consumer experience in our flagship store in Aberdeen. The North Face is looking for a motivated, enthusiastic supervisor to act as the vital link between store management and the sales associates, driving service and sales.

• Support the management team to drive sales and profitability.
• Coach and motivate sales associates to deliver high levels of customer service, ensuring the store is always customer‑ready.
• Ensure the store looks great, maintaining all retail operation standards in line with the brand’s visual merchandising guidelines.
• Adhere to operational policies and procedures.
• Understand the store’s KPIs and play your part to ensure they are achieved.
• Open and close the store, taking responsibility and being in charge when necessary.

• Experience in opening and closing a store, taking responsibility and being in charge when necessary.
• Retail background, ideally with some fashion or lifestyle experience.
• Excellent written and verbal communication in English (additional language a plus).
• Proficient in the use of MS Office and various POS systems.
• Flexible to work weekends, evenings, and holidays as necessary.
• Must live and demonstrate the Guiding Principles:
  Live with Integrity, Act Courageously, Be Curious, Act with Empathy, Persevere.
• Enthusiastic, hands‑on, supportive, and able to create a fun environment.
• Strong customer focus and ability to coach and motivate sales associates.

• Competitive salary and bonus.
• Pension scheme.
• Employee discount of 50% on products.
• Career ownership across brands.
• Supportive, feedback‑based culture.
• Tailored training: induction and ongoing online and face‑to‑face sessions.
• Culture of belonging based on respect, connection, openness, authenticity.

We are an Equal Opportunity Employer. VF is committed to providing equal opportunities in employment and treating all applicants without discrimination on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity, marital status, citizenship, disability, protected veteran status, or any other legally protected factor.