Customer Team Member

Customer Team Member

Location:

Aberdeen Road, Laurencekirk, AB30 1AG

Pay: £13.04 per hour

Contract:

Permanent, part‑time, 24 hours per week + regular overtime.

Working pattern:
Closing shifts from mid‑afternoon to late evening, with flexible availability across the week including at least one weekend shift (Friday after 6 pm, Saturday, or Sunday).

Full, paid training is provided.

You must be aged 18 or over to apply for this role.

You’ll help keep our shelves stocked and support sales, making sure customers can find what they need. You’ll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you’ll promote Co‑op membership, helping more customers enjoy the benefits of our unique business.

• Support the day‑to‑day running of the store by delivering friendly and thoughtful service, helping to put things right when needed.
• Work with your team to keep the store running smoothly.
• Work hands‑on on the shop floor and tills, contributing to daily operations to create a great shopping experience.
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy.
• Make sure the store is safe and legal – maintain correct pricing, dates, and temperatures.
• Promote Co‑op Membership and support your local community.

• A genuine passion for helping people and delivering great customer service.
• The ability to work flexibly across a number of shifts and as part of a team.
• An interest in retail and working in a busy store environment (experience not essential).

• Full training and career development resources.
• 30 % discount on all Co‑op products in-store.
• Flexible access to your pay as you earn it.
• A pension scheme with up to 10 % employer contributions.
• 31 days of holiday (including bank holidays; pro rata for part‑time colleagues).
• 24/7 access to GP appointments and colleague support programme.
• Cycle‑to‑work scheme.
• Market‑leading policies to help you through life's big moments.

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies.

We’re proud to be part of the Disability Confident scheme and offer an interview to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

All applicants will be assessed fairly and on merit regardless of age, gender, race, nationality, disability, sexual orientation, religious or philosophical beliefs.