Retail Optical Assistant

Retail Optical Assistant – Vision Express

Where customer service meets premium eyewear and med-tech innovation.

Are you looking for a retail role in eye care where you can grow, learn, and make a difference? Join Vision Express, part of the global Essilor Luxottica group, and work with leading brands such as Ray‑Ban, Meta, Oakley, Prada and Nuance.

• Deliver confident, personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre‑screening eye tests using the latest optical technology
• Keep the store running smoothly with administration and support tasks

• £350 towards frames or designer sunglasses, with unlimited spend on lenses
• 33 days holiday with buy/sell options
• Family and friends discounts, plus free eye tests
• Employee wellbeing support
• Opportunities to support global vision through the One Sight Foundation

Earn monthly bonuses on top of your salary. Full‑time Optical Assistants meeting targets can earn £85–£520 per month in bonuses, with uncapped potential for high performers.

• Confident engaging with customers and recommending products
• Passionate about eyewear, style, and comfortable with digital tools
• Positive team player with a can‑do attitude
• Strong communicator who listens and understands customer needs

With over 590 stores across the UK, Ireland and Jersey, we’re a leading optical retailer and a growing med‑tech business. Backed by Essilor Luxottica, we invest in innovation, people and career development.