Account Executive; Alabama & South Carolina

Remote, USA

At Everway (formerly n2y/Texthelp), our goal is to lead the world in Neurotechnology software, helping transform the way we understand and are understood.

We’re a global community of over 500 team members spanning seven countries, including the UK, USA, Norway, Denmark, Sweden, Australia, and New Zealand. By understanding and addressing the unique needs of each individual, we're creating a world where differences are recognized and valued. A world where everyone can thrive.

We can only achieve our goals and continue to grow by having high performing people in our team, people who share our goals and are passionate about our mission. We pride ourselves on our core values that are embedded within our culture. These are to be curious, have courage, and commit fully
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Join us at Everway - together, we can unlock the full potential of every mind.

The Account Executive (AE) drives growth within an assigned portfolio of named customers by achieving bookings objectives derived from organizational strategy. The AE primarily sells to existing customers, focusing on upsell and cross-sell opportunities, and playing a role where needed in securing renewals. Top AEs demonstrate expertise at diagnosing and solving customer problems with capabilities delivered by our educational products. We summarize the sales process impact of AEs as Create, Advance, and Close.

This role requires travel as needed.

This role supports the states of Alabama and South Carolina, and the successful candidate should be based in the southeastern U.S.

• Own the expansion and upsell of a defined book of business by identifying opportunities to expand implementation of existing and new products.
• Create reference-worthy peer relationships deep and wide within assigned accounts via multithreading, by cementing customer retention while developing relationships with buying teams including key decision makers (“C” level personas).
• Focus on moving customers from single product to multi-product contracts, which both improves ARR and reduces churn risk.

• Execute independent prospecting activities with an existing book of business as required to maintain a total pipeline of opportunities at minimum of your assigned goals.
• Interact collaboratively with SDRs and Marketing, following the guidelines that define dispositioning of qualified leads.

• Execute the sales process to achieve upsell and cross-sell ARR, utilizing the MEDDPICC framework to qualify opportunities rigorously.
• Guide and lead opportunities through each stage of the sales funnel, collaborating with personnel from allied teams like Demand Gen, Revenue Operations, Finance, Legal, and Customer Success (CS).
• Forecast accurately based on buyer behavior, guided by the MEDDPICC framework.
• Co‑own the customer experience post‑sale by setting up our delivery teams for success during the sale. Engage in company EdTech‑specific events and conferences to reinforce customer relationships and amplify our market influence.
• Work closely with Customer Success Managers on smooth handoffs, and at important touchpoints, to achieve shared goals for customers.
• Collaborate with our Demand Gen team to deploy targeted promotions, educational content, and training initiatives aligned with customers’ needs. Engage in company EdTech‑specific events and conferences to reinforce customer relationships and amplify our market influence.
• Collaborate with the Renewals and Customer Success teams to create a seamless experience for customers, ensuring alignment on upsell potential and retention strategy.
• As a secondary responsibility, step in to support Customer Success Managers (CSMs) and Renewal Operations Executives (ROEs) renewal efforts for high‑value customers as needed.

• Achieve and exceed quarterly and annual targets.
• Focus on prioritized customer segments and track progress in pipeline health, opportunity coverage, and customer engagement.
• Ensure CRM hygiene in Salesforce, maintaining real‑time documentation for accurate forecasting and effective inputs to deal strategy.
• Previous experience working in…