Customer Service Executive

About the role

We’re currently looking for Customer Service Executives to create an outstanding customer experience in our Renault/Dacia/Hyundai.

• 33 days’ holiday allowance with room to grow
• Generous retail discounts
• Private healthcare – Simplyhealth (GP 24/7, medical and dental treatments)
• Pension scheme
• Maternity and paternity packages
• Opportunities for training and progression

You’ll work a five-day week on a set rota that includes weekends – 38 hours per week.

• Preparing the showroom and cars for the day ahead
• Assisting with showroom presentation and advertising
• Supporting the Sales department and delivering an excellent customer experience
• Organising and accompanying customers on test drives
• Swotting up on our vehicles and manufacturers
• Learning about our products so you can help customers find the perfect fit
• Enhancing the customer journey from enquiry to delivery

• Confident communicator who understands that a positive attitude gets great results
• Willingness to go the extra mile
• A full UK driving licence
• Working on your own initiative as well as in a team
• Eager to progress within this role to car sales

Arnold Clark is committed to creating a diverse and inclusive workplace. We celebrate collaboration, unique perspectives and multiple approaches. Our employees are at the heart of everything we do – diverse in our make‑up, united in our goals.