Sales Consultant - Build Homes

Job Description Sales Consultant - New Build Homes

Location: Aberdeen, North East Scotland
Employment Type: Permanent | Full Time

An established and highly respected residential developer is seeking a Sales Consultant to join their Aberdeen-based team. Reporting to the Sales Manager, you will play a key role in driving reservations and sales across a portfolio of high-quality new build homes.

This is a customer-focused position where you'll manage the full sales journey - from initial enquiry and reservation through to exchange and legal completion - ensuring every buyer receives a seamless, five-star experience. You'll use a consultative sales approach, strong negotiation skills, and excellent attention to detail while maintaining accurate records within the CRM system.

The business is known for creating well-designed homes in desirable locations and for fostering a culture built on quality, respect, delivery, and passion.

• Build strong relationships with prospective purchasers and guide them through the buying journey
• Demonstrate detailed knowledge of local developments, house types, specifications, and the wider property market
• Accurately input and manage customer data within the CRM system to maintain a strong sales pipeline
• Negotiate prices and present available incentives to secure reservations
• Assist customers with selections of optional extras and upgrades
• Maintain impeccable presentation standards across all sales and customer-facing areas
• Lead customer handover meetings to ensure a smooth and positive completion experience
• Conduct market research and provide insights to sales and marketing teams
• Complete all administrative tasks accurately and efficiently
• Ensure full compliance with Health, Safety & Environmental policies
• Adhere to relevant industry regulations including NHQC, GDPR, and the Consumer Protection Act

You are a driven and resilient sales professional who thrives in a fast-paced, customer-focused environment. You take pride in delivering results while ensuring every customer feels valued, informed, and supported throughout their purchase.

To succeed in this role, you will demonstrate:

• Previous sales experience within a strong customer-facing sales environment
• A consultative sales style with a proven ability to deliver memorable customer experiences
• Confidence communicating with customers via phone, email, and face-to-face meetings
• Strong negotiation skills and a focus on achieving KPIs and targets
• Excellent organisation, time management, and attention to detail
• The ability to work independently as well as collaboratively within a team
• A professional, positive, and proactive approach

• Previous experience using a CRM system is essential (Salesforce desirable)
• Proficient in Microsoft Office
• Flexibility to work weekends and lone working when required
• Full UK driving licence and access to a vehicle

• Opportunity to join an award-winning organisation with a strong reputation in the residential market
• Excellent career progression and development opportunities
• Supportive team culture with a focus on quality and customer satisfaction