Sales Representative

FT Recruitment are supporting our client to recruit for a Sales Representative to join their growing team here in Aberdeen. In this role, you will be the driving force behind building strong relationships with clients, identifying their needs, and providing tailored solutions that foster long-term partnerships.

Your enthusiasm, excellent communication skills, and proactive approach will help expand our clients customer base and boost their market presence. This position offers a fantastic opportunity to develop your sales expertise while making a tangible impact on the company's growth.

Responsibilities

• Identify and develop new opportunities through outbound prospecting, networking, telephone, email and Linked In
• Qualify and progress inbound enquiries
• Build strong relationships with prospective and existing customers and support a positive customer experience
• Maintain accurate customer and opportunity records in the clients CRM and support opportunities through the sales process
• Process orders, quotations, contracts and sales documentation, including recurring revenue and renewal tracking
• Track and support customer renewals, resolve invoicing queries with Finance and help retain and grow existing accounts
• Process purchase orders for client projects and liaise with suppliers to support timely delivery
• Coordinate sales actions and support the handover of new business to project delivery, including project setup and customer kick-offs
• Work with our external marketing agency to coordinate digital, social media and email campaigns and review performance reports, providing insights to leadership

Qualifications and experience required:

• Proven experience in sales, customer service, business development or a customer-facing role, ideally within an IT / Technology business
• Comfortable with outbound prospecting, lead generation and relationship building
• Highly organised, proactive and able to manage multiple priorities and follow-ups
• Strong attention to detail, particularly with CRM records, orders, quotations and sales documentation
• Confident and professional communicator with strong written and verbal skills
• Confident using Microsoft Office; CRM experience is advantageous
• Self-motivated, adaptable and keen to learn