Crime Prevention Officer

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values –Trust, Respect, Unity, and Empowerment.

Award-Winning

Employer:

Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning:
The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay:
Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

This is a mobile, multi-site role, requiring flexibility to support operational needs around North Scotland, shift patterns will vary depending on site requirements on a4 on 4 off rolling roster.

CPO resource required to provide dedicated coverage across North Scotland, primarily supporting stores between Inverness, Aberdeen and Perth. The role will provide a flexible, mobile resource to support crime prevention, intelligence gathering and targeted deployments across the region.

A full, clean UK driving licence and a valid Front-Line SIA licence are essential requirements for this role. The position is required to strengthen existing coverage across the large geographical area and provide additional capacity to respond to emerging crime trends, repeat offenders and operational requirements.

As a Crime Prevention Officer (CPO), you will play a pivotal role in reducing retail crime, preventing loss, and supporting safer environments across a portfolio of retail locations. Acting as a highly visible frontline presence, you will work closely with store teams, Retail Security Officers (RSOs), local authorities, and law enforcement partners to deter criminal activity, address anti-social behaviour, and support the investigation of organised retail crime.

This role combines operational security delivery with coaching, compliance monitoring, and intelligence gathering. You will provide guidance and development support to frontline security teams, identify areas for improvement, and feed key intelligence and trends into the wider Crime Intelligence Team.

Success in this position requires excellent observational skills, strong communication abilities, a proactive mindset, and the confidence to engage with a wide range of stakeholders whilst always maintaining professionalism.

• Maintain a highly visible security presence to deter theft, anti-social behaviour, and organised retail crime.
• Conduct proactive patrols and observations across assigned retail locations.
• Respond effectively to incidents, alarms, and suspicious activity, taking appropriate action and escalating where necessary.
• Monitor CCTV and other security systems to identify and investigate potential criminal activity.
• Produce accurate incident reports, intelligence submissions, and evidential documentation.
• Support crime reduction initiatives through intelligence-led deployments and operational activity.
• Build and maintain effective relationships with local police forces, community safety partnerships, and relevant authorities.

• Support the ongoing development of Retail Security Officers through coaching, mentoring, and on-the-job training.
• Promote and uphold frontline security standards across all assigned locations.
• Conduct site audits to ensure compliance with company policies, procedures, and contractual requirements.
• Identify training needs and provide constructive feedback to improve team…