Service Center Coordinator Job Aberdeen area,Washington USA,Non-Profit & Social Impact

Service Center Coordinator

The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is spiritual regeneration of all people. The Salvation Army is an equal opportunity employer.

Provides overall supervision and oversight of the Grays Harbor Service Center. This center functions in collaboration with a local committee. Services range from food bank, financial assistance, sending children to summer camp, supporting those in need with basic needs, back to school assistance and Christmas assistance.

Essential Duties & Responsibilities:

Model an open, client-centered, compassionate, non-judgmental approach

Set boundaries and adhere to eligibility and other program guidelines

Meet and follow all Salvation Army policies & program requirements

Balance and manage multiple tasks and priorities

Respond to crisis situations in a calm, positive manner

Complete tasks, projects and daily requests in a timely manner

Provide effective oral, written, and electronic communication

Provide oversight of daily activities and to day to day operations of the center

Attend agency and staff meetings as determined by supervisor

Banking / Billing
- Make deposits daily as needed as well as process and code vouchers for payment

Budget, track, and provide financial stewardship for all Salvation Army funds and donations

Record, report and manage all in kind donations

Meet goals and outcomes set by the program and supervisor

Social Services

Interview and assess' clients' needs while keeping good records of services provided
Provide referrals to both internal and external resources as necessary
Answer and respond to client assistance phone calls, e-mails, and faxes within 24-48 hours and respond to drop-in visits as needed
Maintain client records, accurate data entry, and produce reports as required by supervisor, agency policy and funding sources

Volunteer Management

Increase and leverage volunteerism in Grays Harbor County
Provide effective leadership and training to volunteers

Community Collaboration & Outreach

Promote agency programs through community meetings, events, and presentations to community organizations, or through other public relations activities
Participate in a monthly Committee meeting

Programs

Coordinate, recruit, and grow the center programs which include but not limited to food bank, Christmas Distribution, Kettles, Summer Camp and Back to School programs

Emergency Preparedness- facilitate and coordinate planning center preparedness and training

Perform other duties associated with the general responsibilities of the center and/or as assigned by supervisor

Education and

Work Experience:

High School diploma.
Five years social service experience preferred; three years acceptable.
Good verbal and written communication skills.

Knowledge, Skills and Abilities Required:

Detail oriented and attention to detail
Self starter
Team player
Strong use of the English language in verbal and written communication
Excellent telephone skills
Ability to work in a fast-paced environment and maintain poise under pressure
Customer service mindset
General accounting or bookkeeping knowledge
Strong analytical and research skills
Proficient typing skills (60 words per minute)
General knowledge of business protocols
Ability and willingness to keep information confidential
Driving:
Must possess valid State of Washington driver's license, be able to pass the Salvation Army motor vehicle report standards

Software-Related

Skills:

Microsoft Office products suite - Word and Excel required, Microsoft PowerPoint, helpful
Working knowledge of integrated database applications and ability to use new software programs with basic training.

Physical Requirements:

Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or…