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Field Service Engineer

Job in Ellon, Aberdeenshire, Aberdeenshire, AB45 3AF, Scotland, UK
Listing for: SMT GB
Full Time position
Listed on 2026-01-19
Job specializations:
  • Maintenance/Cleaning
    Heavy Equipment Mechanic, Maintenance Technician / Mechanic, Field/Service Technician
Job Description & How to Apply Below
Location: Ellon

About the Role:

We are seeking a Field Service Engineer to join our Stirling depot, covering North East Scotland.

What you will be doing:
  • Service and repair Volvo construction equipment and related machinery.
  • Identify mechanical issues using technical knowledge and diagnostic tools, advising customers accordingly.
  • Seek additional revenue opportunities and promote aftermarket solutions.
  • Work within quotations and time guides, notifying management of additional work needs.
  • Install software updates as released.
  • Complete electronic reports, tablet inputs, and timesheets in real-time with detailed work descriptions.
  • Order and return parts as necessary, maintaining parts in a clean condition.
  • Work overtime and respond to call-out requests as needed.
  • Attend relevant training courses.
Requirements

Knowledge, Skills, and Experience:
  • Formal engineering qualification in Plant Maintenance, Agricultural/HGV mechanics, or related discipline (e.g., NVQ 3/C&G).
  • Experience in repairing and maintaining heavy construction equipment, with technical competence in diesel engines, transmissions, hydraulics, and electrics.
  • Strong diagnostic and troubleshooting skills, with a good understanding of hydraulics, electrics, and EATS.
  • Effective communication skills with colleagues, management, and customers.
  • Cost-conscious mindset to maximize profitability.
  • Problem-solving skills and high diagnostic capability.
  • Proficiency with computer systems and Outlook.
  • Attention to detail and conscientiousness.
  • Responsibility, reliability, honesty, and trustworthiness.
  • Ability to understand technical literature and systems.
  • Located within 20 miles of Aberdeen.
Desirable:
  • Experience in Welding and Fabrication.
Benefits

We offer a competitive salary along with a range of benefits:

Health & Wellbeing:
  • Health Cash Plan for prescriptions, glasses, dental, physio, and more.
  • Free Physio via phone or video.
  • 24/7 private GP service.
Life Outside Work:
  • Enhanced Sick Pay.
  • Family Leave including maternity, paternity, and adoption leave.
  • IVF support.
  • Retirement support with bonuses and phased retirement options.
Financial Perks:
  • Matching pension contributions up to 5%.
  • Car leasing schemes.
  • Cycle to Work scheme.
  • Discounts on groceries, holidays, and shopping.
Team Engagement:
  • Refer-a-friend bonus.
  • Long service awards from three years.
  • Paid volunteering days.
  • Christmas shutdown holiday.
  • Opportunities through Employee Council, Social Committee, and awards.
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