Quality Advisor

Location: Huntly

Balmoral Comtec, a division of, Freudenberg Flow Technologies, provides surface and subsurface buoyancy, insulation and elastomer products and services to the global energy, defence, subsea communications and oceanographic industries.

We are recruiting for a Quality Advisor position within the Quality, Health, Safety, and Environment Department in Aberdeen.

GENERAL RESPONSIBILITY AND FUNCTION The successful candidate will be responsible for supporting the business with all quality management and assurance activities whilst working closely with production, engineering and project management teams as well as clients, suppliers and/or third parties. The job holder must be able to actively and effectively communicate at all levels across the business and demonstrate an enthusiastic approach to resolving problems.

Additionally, they must contribute to the continuous improvement of our quality management systems and processes, reporting any issues to line management as appropriate.

The base location is Balmoral Park, Aberdeen. There may be a requirement from time to time to work at other locations, including Customer sites.

MAIN DUTIES Promote the company’s guiding principles. Contribute to the development and implementation of QHSE objectives.

Establish and maintain open lines of communication to ensure objectives are met and develop good working relationships.

Use and comply with the Balmoral systems, processes, and tools - challenge and improve our management systems, processes, and tools.

Encourage collaboration and sharing across the organisation and communicate information, seek feedback and act accordingly.

Actively promote and encourage continual improvement - seek best practice and identify improvements internally and externally.

Specific Duties & Responsibilities Support the evaluation and review of client quality requirements during pre-qualification/ tender activities ensuring they are responded to in a timely manner, highlighting any exceptions and/or clarifications as appropriate.

Support the periodic review of project quality plans and/or inspection & test plan templates and provide feedback to the projects department.

Identify, develop, and execute programmes aimed at promoting sustained quality performance within the business.

Provide information, instruction and training in the quality management systems and applications including internal, supplier and/or third-party audits, RCA and CAPA to internal and external stakeholders as applicable.

Support the continued development and improvement of the quality management system and supporting applications, ensuring compliance with applicable management system requirements e.g., ISO 9001, API Q1.Ensure changes to quality management systems and supporting applications are communicated to relevant stakeholders.

Support the risk-based evaluation and review of external product and service providers suppliers, liaising with suppliers and internal teams to ensure action(s) to mitigate risk/ realise opportunities are identified, agreed, implemented in a timely manner.

Coordinate the evaluation and review of process risk and identify appropriate controls to reduce the likelihood of potential process failure occurring that may adversely affect the business e.g., Failure Mode Effect Analysis (FMEA).Ensure customer complaints and NCRs and are investigated in a timely manner, ensuring root cause and corrective action(s) are identified, agreed, implemented in a timely manner and are effective to prevent recurrence.

Ensure that product identification and traceability is maintained to support client/project requirements.

Develop and conduct internal and supplier audits based on business risks and opportunities, to verify compliance with quality management system and/or client (project) requirements.

Report and share audit outcomes, ensuring audit findings are agreed, documented communicated and followed up in a timely manner.

Support third-party audits including client and/or certification audits where required.

Monitor, measure, analyse and review the performance of quality management system, including externally provided processes, products and services, and identify…