Tesco Colleague - Ellon
Listed on 2026-06-12
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Retail
Retail Sales, Customer Service Rep, Retail Associate/ Customer Service, Retail Support
Overview
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that makes it exciting.
AvailabilityAvailability windows per day:
• Sun 05:00–14:00
• Mon 06:00–13:00
• Wed 06:00–12:30
• Sat 05:00–10:15
We will schedule your contracted hours within these times and give you three‑weeks notice of exactly when your shifts will be.
Pay and Hours£13.28 per hour, increasing to £14.55 for stores within the M25. Additional payments may apply depending on location.
We offer a minimum of 16 guaranteed hours per week, with a flexible option for a minimum of 12 hours.
Responsibilities- Help serve shoppers better every day.
- Meet great people, learn new things and be part of a specialist, diverse team.
- Maintain knowledge of store performance and collaborate to drive service, sales, reduce waste and shrink, and deliver profit.
- Handle products with care to maintain quality and ensure they reach customers in the best condition.
- Apply training received to work safely, effectively and serve customers brilliantly.
- Make decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Take part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Accept deliveries into the store when required.
- Passionate about delivering great service, greeting customers with a smile, and serving them with pride.
- Ability to build rapport with customers, ensuring they leave the store having experienced a great shopping trip.
- Take initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create team spirit, have fun and celebrate success.
- Be on time, well presented and ready to be a brand ambassador.
- Knowledge of the products and services within the store.
- Knowledgeable about the store's performance, understanding your part in driving service and sales.
Applicants must be over 18 years old.
The role may involve working before 06:15 am or after 09:45 pm, or in areas such as the warehouse, beer, wine and spirits, counters, bakery, or driving roles.
High volume applications may result in earlier closure of the role before the advertised end date.
Legal NoticeWe are an equal‑opportunity employer and value diversity. All qualified applicants will receive consideration for employment without regard to age, gender, race, religion or other protected characteristics.
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