Fashion Boutique Supervisor

We have an exciting opportunity for a Store Supervisor to join the Style for your Shape team at our new store at 8 Main Street, Turriff. Style for your Shape is an independent size inclusive boutique, where women can shop without being defined by a size. We stock womenswear in sizes size 8-28 and offer a personal shopping service in‑store.

The Store Supervisor will report directly to the owner and will be overseeing the day-to-day operations of the store, including approximately 2‑3 part‑time staff. We are different from your normal high street store as we provide a higher level of customer service and personal shopping experience, so this is a key consideration for anyone applying for the role, that they need to be passionate about helping others and open to learning about styling – switching mindset from shopping for a size, to styling a customer based on their body shape.

The Store Supervisor will have a wide range of responsibilities from being on the shop floor to handling the key activities behind the scenes, daily duties typically include:

• Deliver an exceptional customer experience and ensure the team are also delivering to a high standard
• Hold short meetings at start of each shift to share information about new stock, notes from previous shifts and any key tasks for the day
• Helping the store owner determine items and quantities of stock to be purchased
• Handle new stock arriving and carry out all relevant quality checks, noting any defects or issues within 48 hours of stock arriving
• Responsible for updating inventory on the Shopify system and ensure all links between shop point of sale and website are working correctly
• Contribute to the store's sales growth by analysing key spending trends, including reviewing weekly footfall and other key performance indicators
• Follow company guidelines for all cash handling including till transactions and cashing up
• Responsible for opening and closing the store, including setting security alarms
• Leading the implementation of seasonal layouts/sales and visual guidelines throughout the store
• Assist where required with the shop rota
• Communicate any key messages from the owner to the staff
• Contribute ideas to the store’s social media strategy
• Follow all company health and safety and security guidelines

One of the main attributes we’re looking for is for the suitable candidate to demonstrate an understanding of the different emotions female customers experience while shopping on the high street and online. This is central to providing the high level of customer experience our customers are accustomed to.

To be part of our team, we’d love you to have:

• Experience in a similar role in Fashion Retail (we have had great staff who have come from care or teaching backgrounds, so all experience will be looked at)
• A confident and calm approach to dealing with customers and staff
• Excellent communication and interpersonal skills
• Exceptional organisational skills
• Time management and prioritisation skills
• Experience using Shopify website or point of sale (POS) would be beneficial
• Ability to understand and analyse sales reports and marketing data
• A good understanding of Visual Merchandising (VM)
• A proven ability to identify sales opportunities and drive new ideas
• Experience of using social media would be beneficial to assist with the company’s social media strategy
• Delegation and staff management skills

The store owner is open to considering applications for either one full‑time store supervisor with supporting staff or splitting the supervisor role as a job share between 2 roles and supporting staff. Please state in your application if you would like to apply for full‑time supervisor role or job‑share supervisor role. The role will be self‑employed and contracted to the shop and hours allocated on a monthly rota.

This role is outside of IR35 provisions as the shop lease is for 12 months. All endeavours will be made to offer the minimum hours within the contract, often more hours will be available than in the contract, but the base level will be set.

The role will be a minimum of 4 days per week (28 hours), with likelihood being a 5‑day working week of either Mon‑Fri or Tues‑Sat shifts.…