Key Account Executive

Are you a confident negotiator with a passion for building strong client relationships? Do you thrive in a target-driven environment and enjoy developing both new and existing business? If so, we want to hear from you!

Toolden is one of the UK’s largest independent distributors of power tools, hand tools, fixings, accessories, and more. We’ve built our reputation as a trusted supplier to both trade professionals and DIY customers, partnering with leading manufacturers such as DeWalt, Makita, Milwaukee, and many others.

With over 60,000 products available online, our success is built on fast, reliable delivery, innovative services (including the UK’s first Kit Builder), competitive pricing, and strong brand relationships. We’re committed to growing our product range, enhancing our online experience, and strengthening our position in the UK market.

We’re looking for a dynamic and results-oriented professional to join our growing team. You will be responsible for managing a portfolio of key accounts, identifying new business opportunities, and ensuring our clients receive exceptional service—whether over the phone, via email, or in person. This role involves a healthy mix of outbound prospecting and inbound lead management.

• Develop and maintain strong relationships with new and existing clients.
• Manage both outbound and inbound sales activities to generate and convert leads.
• Proactively seek and secure new business opportunities.
• Manage and grow key accounts, ensuring long-term satisfaction.
• Meet and exceed sales targets and KPIs.
• Negotiate effectively to achieve the best outcomes for both clients and the company.
• Use CRM/ERP systems to manage leads, opportunities, and client data.
• Prepare and update reports, proposals, and presentations using Excel and other tools.

• Proven sales and negotiation skills.
• Experience in account management or business development.
• Comfortable with targets and KPIs.
• Strong understanding of both outbound and inbound sales processes.
• Proficient in Microsoft Excel and other common software tools.
• Confident using ERP, CRM, and CMS platforms.
• Experience with sales software such as Salesforce, Lead Forensics, or similar platforms is highly desirable.
• Excellent communication skills—written, verbal, and face-to-face.
• Highly organised, self-motivated, and proactive.

• Competitive salary with performance-based bonuses.
• Supportive and collaborative team environment.
• Opportunities for professional growth and career development.
• The chance to work with a market leader and contribute to our continued growth.

To apply,  to

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Sales and Business Development
• Industries:
  Retail