Support Assistant TAFF

What You’ll Do

You’ll be a key part of the day-to-day delivery of Ty Parc, supporting care‑experienced young people aged 16+ as they move from residential care towards independence. You will support colleagues to enable and assist young people aged 16+ who are transitioning from residential social services accommodation. By building positive relationships and taking a work‑with‑approach to help young people achieve their goals and move on successfully into independent accommodation, you will work as part of a shift rota covering 24 hours a day, 365 days per year.

You will follow the support plans agreed by service users and their support officers and follow safety and risk plans designed to maintain young persons’ safety.

• Experience of working in supported housing, leaving care, or a similar support setting
• Understanding of working with people who may have complex support needs, trauma or experiences of instability
• Understanding of the impact of trauma and psychologically informed ways of working
• An understanding of the Social Services and Well‑being (Wales) Act 2014
• The ability to respond in a calm and composed manner
• The ability to work on own initiative, as well as part of a team
• Ability to run workshops and sessions that support residents to achieve their goals and aspirations
• Up-to-date safeguarding and child protection understanding
• Ability to work waking night shifts
• A positive approach to tackling project‑wide issues and responding positively to residents
• Experience of managing challenging behaviour and resolving conflict

We welcome any questions in advance of an application, or if there is something that matters to you and we haven’t covered in the job pack, then please get in touch with Sally Evans at . Full details of the role can be found in the job pack –
Support Assistant Job Pack
.