Academic Registry Officer - Faculty x2

Job Overview

Academic Registry Officer – Faculty x2 (: 6061)

Faculty/Department:
Academic Registry

Salary Scale: £27,319.19 – £30,378.43 per annum (pro rata)

Contract Type:
Permanent

Full‑time / Part‑time:
Full‑Time, 36.5 hours per week

Employment Visa:
Non‑sponsorable

Posted Date: 29/01/2026

Closing Date: 08/02/2026

Documents:

• AR.25.6061 Disgrifiad Swydd (Word, 501.32kb)
• AR.25.6061 Job Description (Word, 545.8kb)

The post‑holder will play an active role in undertaking routine administrative activities within their respective team and in providing excellent customer service to all stakeholders, including students, staff and external contacts. They will contribute to the regular adaptation and improvement of procedures, processes, systems, and service standards, and may be required to support specific departments or functions according to operational needs.

• Supervise day‑to‑day work of others at an operational level and coordinate small projects, including supervising the work of the project team, monitoring results, and providing feedback.
• Coordinate arrangements for and take minutes/notes at committees (including Examination Boards) and/or working groups/meetings.
• Participate in relevant groups and networks, internally and externally, to build effective working relationships and share information.
• Conduct correspondence with staff, students/applicants and others to relay or obtain information, and routinely update written materials such as departmental handbooks or student guidance.
• Act as a key point of contact and communication for colleagues within and beyond the team, where appropriate.
• Undertake administrative tasks to meet objectives and deadlines, prioritising work independently and re‑prioritising in response to unforeseen events.
• Provide support for a range of events and activities, including student registration and induction, examinations, panel hearings, and student placements, working closely with academic and professional service departments and external organisations as necessary.
• Explain standard information and procedures to others (e.g., admissions process to applicants, regulation application to students).
• Check that information is up to date and published, drawing areas of concern to the attention of the line manager or relevant parties.
• Actively contribute to small projects relating to the respective area of work.
• Undertake regular problem solving to resolve issues effectively.
• Undertake research and analysis of routine data using established procedures, e.g., analysing internal survey results and providing commentary.
• Extract data from Management Information Systems or other services, assemble it coherently, and flag outlying items where appropriate.

• Provide excellent services to customers and adapt service standards and processes for increased efficiency.
• Work collaboratively to ensure a joined‑up professional offering and effective relationships internally and externally.
• Coordinate with Academic Leads on faculty, registry and student issues, sharing concerns and best practice in policy and procedure development.
• Flexibly undertake duties in periods of annual leave, staffing shortages, or busy periods across the Registry functions and teams, including any other duties within the scope and general nature of the grade.
• Deputise for the line manager as appropriate.
• Undertake other duties as assigned by the line manager, commensurate with the role's grade.

• Be a flexible member of the team, supporting colleagues at peak times of workload and pressure, including attendance at university events such as open days and graduation events (which may include weekend work).
• Promote equality of opportunity and support the university’s commitment to diversity and inclusion in all aspects of work.
• Support the university strategy and underlying plans, engaging in continuous personal and professional development, and undertaking relevant training and development activities.
• Fulfil health and safety responsibilities appropriate to the role, while promoting the personal health, safety, and…