Information Officer

Main area Information Services Grade Band 3 Contract Permanent Hours Full time - 37.5 hours per week (Base to be agreed - hybrid working available) Job
-AC022-0226

Employer Hywel Dda University Health Board Employer type NHS Site Health Board Wide Town Health Board Wide Salary £25,313 - £26,999 per annum Salary period Yearly Closing 22/02/2026 23:59

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via Recruitme

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HDda Jobs

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.

Hywel Dda Information Services is looking to recruit an enthusiastic and diligent Information Officer to join our busy team. The role will support the provision of high-quality data to support intelligence-led decision making within the Health Board and the timely submission of mandatory national data submissions.

Excellent communication skills (all forms) are necessary as the post holder will be required to liaise with colleagues and services across the Health Board, in relation to data collated and reported.

This role is Health Board wide. Base location is negotiable and can be discussed at interview and includes Hybrid working.

The main duties of the role will include:

• Assisting in the provision of a comprehensive Information Service to the Health Board and external agencies.
• Supporting the collection, validation, processing and reporting of health and administrative data as defined by local/national guidelines.
• Working with a range of systems to ensure the delivery of routine information that supports performance monitoring, service improvement, and statutory reporting.
• Liaising with both internal and external parties to assess, resolve, and/or forward enquiries in relation to routine data queries.

The ability to speak Welsh is desirable for this post;
Welsh and/or English speakers are equally welcome to apply.

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals:
  Bronglais Hospital in Aberystwyth;
  Glangwili Hospital in Carmarthen;
  Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals:
  Amman Valley and Llandovery hospitals in Carmarthenshire;
  Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres:
  Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 06.03.2026

• Good level of general education to GCSE standard or equivalent (including English and Maths)
• Recognised qualification in computing or related discipline to NVQ 3 level/ECDL or equivalent level of experience