Pension Operations Manager

On behalf of our client, we are seeking to recruit a Pension Operations Manager on an initial 6-month contract. As the Pension Operations Manager you will be responsible for overseeing operational activities of the pensions in-house team and contributing to develop a consistent communication strategy across various stakeholders.

Role: Pension Operations Manager
Pay: 37 per hour Via Umbrella
Location: Filton or Broughton
Contract: Monday - Friday 35 hours per week, 6 months
IR35 Status: Inside
Security Clearance: BPSS

• Working with the Pensions Project Team to support numerous projects currently in different stages of development.
• Working with Pensions Specialists to resolve queries and issues raised by Scheme members.
• Provide help throughout financial scheme audits (1 to 2 per year).
• Organise initiatives and plan events for supplier promotions.
• Oversee the operational activities of the team (retirement including specific processes on medical ground, death benefits recommendation, income protection claims management, invoicing, communication campaigns).
• Manage relationships with third party pension administrators.
• Continuously plan, evaluate, and improve processes to enhance speed, quality, efficiency, and output.
• Conduct regular team meetings to foster information sharing and address business concerns.
• Prepare and maintain reports and management information (MI) necessary for various stakeholders.
• Plan and allocate resources to achieve daily, weekly, and monthly goals.
• Ensure compliance with company policies and regulatory standards.
• Implement process changes due to legislative or company policy updates.

• Experience in supporting and leading a team, ideally within a pension administration environment.
• Experience integrating a pension plan within a business.
• At least 5+ years of experience in pension administration.
• Ability to contribute effectively to the broader business success within the group.
• Attention to detail and ability to perform under pressure.
• Ability to establish and communicate processes across the team and organisation.
• Analytical skills with the capability to own and manage projects to successful completion.
• Effective communication with wider group management.
• Confidence in asking questions and seeking clarity.
• Ability to prioritise tasks and meet deadlines.
• Excellent organisational and multi-tasking skills.
• Ability to coach, mentor, and develop a team.
• Proficiency in Google Suite is a plus.

If you are interested in applying for this position and you meet the requirements, please send your updated CV to Natalie Dalkin at Line Up Aviation.