Store Colleague

Job Details

Part‑time, £12.71 per hour;

Hours:

Part‑time;
Contracted

Hours:

16;
Contract Type:
Permanent; ;

Location:

D, Park Avenue Retail Park, Park Avenue, Aberystwyth, Ceredigion, SY23 1PB
.

Store Colleague – responsible for delivering outstanding customer service at the Pet Care Centre, ensuring an exceptional experience, maintaining pet care standards, and supporting operations.

• Outstanding Customer Service – provide personalised and attentive service to all customers.
• Strong Communication Skills – effectively engage with customers and convey information verbally and in writing.
• Effective Problem‑Solving – address customer questions and resolve issues quickly.
• Eagerness to Learn – show a keen interest in ongoing learning and professional development.
• Target Focus – set and achieve sales/operation targets to enhance business performance.
• Team working – collaborate with colleagues to deliver excellent service and meet store goals.
• Flexibility – work a range of shifts, including evenings, weekends, and some bank holidays.

Availability is required for Wednesday and Sunday delivery shifts starting at 7:00 AM.

• Competitive pay rates
• Paid holidays
• Additional leave for birthdays and special occasions
• 20% colleague discount in stores
• Discretionary annual bonus scheme
• Access to additional discounts and benefits
• Opportunities for charity work in local community
• Career progression opportunities

Pets at Home is dedicated to providing high quality pet care, grooming, and retail services.

We take our inspiration from pets in embracing people from all walks of life and value, respect and celebrate differences.