Customer Assistant - Service

Are you a people person with a passion for helping your local community? We are looking for a welcoming, proactive Pharmacy Customer Assistant to be the friendly face of our pharmacy. Unlike a Dispensing Assistant, who works behind the scenes in the dispensary accurately preparing and assembling prescription medications, your domain is the front of house. You will focus entirely on patient care, retail service, over-the-counter sales, and creating an excellent customer experience.

• Front-of-House Excellence:
  Greet patients, handle general OTC inquiries, and process retail sales at the till.
• Patient Triage:
  Listen to customer symptoms and confidently recommend suitable over-the-counter products, or elevate to the Pharmacist when necessary.
• Prescription Management:
  Collect prescription details from arriving patients and hand over completed, checked medicines safely.
• Stock & Merchandising:
  Maintain well-stocked, clean shop shelves, keep retail inventory, and set up seasonal promotional displays.
• Healthcare Advice:
  Provide basic healthcare guidance on everyday wellness, from winter cold care to skincare (training provided).

More about our perks:

• Fully flexible shift patterns
• Six weeks holiday (including bank holidays)
• 15% discount in our supermarkets and convenience stores available from the day you join us
• Additional 10% discount card for a Friend or Family member
• Career progression and development opportunities
• Subsidised in store cafe or shop floor ranges
• Competitive pension and life assurance
• Healthcare/Well-being benefits including Aviva Digital GP
• Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more
• Optional Payroll charity donations
• A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

We are looking for people who are equally as passionate about putting customers first as we are. Here are some of the things we look out for:

• Exceptional communication skills, empathy, and active listening.
• Prior experience in retail, customer service, or hospitality (pharmacy experience is a bonus, but not required).
• A team player who thrives in a fast-paced environment.
• Completion of (or willingness to undertake) the Counter Medicine Course (MCA).

Please note:

We will only recruit individuals who are over the school leavers age. To find out the school leavers age please visit the following link. Additionally, some of our roles require you to be over 18, due to health and safety.

We love providing our customers with a great shopping experience they won't find anywhere else.

We are one of the UK's largest supermarkets, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket.

We have lots of opportunities for you to play your part. So, whether you want to make the freshest food or serve our customers, we would love to meet you…

We are Food makers and Shopkeepers and together, we make Morrisons

What we make, makes us who we are