Assistant Director Dual Credit Academy

The Assistant Director of Dual Credit Academy provides high-volume administrative coordination, partner service, and outreach in support of McMurry University’s Dual Credit Academy (DCA). Reporting to the Director of Dual Credit Academy, this position helps ensure that prospective and current partner institutions, students, families, and school personnel receive timely, accurate, and responsive service throughout the admissions, registration, onboarding, and enrollment lifecycle.

The Assistant Director maintains reliable student and institutional records; manages timely responses to inquiries; assists with invoicing and collections; and represents the DCA through school visits, parent information nights, partner meetings, and recruitment events. The position works closely with the Director, University Registrar, Enrollment team, Business Office, Information Technology, and academic partners to support the DCA program and students. This job requires regular travel and the ability to build trusted relationships with school administrators, counselors, students, and families.

• Maintain accurate, complete, and current DCA student, applicant, enrollment, registration, and partner-school records in the institution’s designated systems.
• Support the dual credit admissions and approval process by reviewing submitted materials for completeness, communicating next steps, and escalating exceptions or policy questions to the Director.
• Assist with term-based enrollment and registration processes, including roster verification, enrollment updates, deadline tracking, and coordination with the University Registrar and relevant campus partners.
• Manage and respond promptly and professionally to incoming inquiries and service requests received through the DCA inbox. Route complex, urgent, or policy-sensitive matters to the appropriate campus office or the Director.
• Coordinate administrative follow-up with students, parents, counselors, and partner-school personnel to resolve routine admission, registration, account-access, and program-process questions.
• Assist with student account and login support by communicating known procedures, coordinating with Information Technology, and tracking unresolved issues through resolution.
• Support DCA invoicing and collections activities by preparing or verifying information for district invoices, monitoring follow-up needs, maintaining related records, and coordinating with the Business Office and Director.
• Develop, maintain, and distribute routine process guides, onboarding materials, communication templates, and other resources that improve service consistency and reduce administrative friction.

• Conduct general interest and discovery calls with prospective independent school districts, private schools, and other potential DCA partners as needed or with the Director.
• Assist the Director in cultivating potential ISD and school partnerships through consistent, relationship-based outreach, needs discovery, and responsive follow-up.
• Travel to current and prospective DCA partner schools to build trust, strengthen communication, support enrollment growth, and identify service or training needs.
• Represent McMurry University and the DCA at high-school visits, counselor meetings, parent information nights, exhibit booths, sponsorship opportunities, and other recruitment or partner-engagement events.
• Support school-based enrollment outreach by helping school personnel understand DCA processes, timelines, requirements, and student support resources.
• Maintain a well-organized record of prospect, partner, and outreach activity in the designated CRM or tracking system, ensuring…