Customer Service Representative

Join to apply for the Customer Service Representative I role at Cooperative Response Center (CRC)

THE OPPORTUNITY:

We are seeking talented Customer Service Representatives who will be responsible for the meaningful work of focusing on the Human Side of Technology by providing courteous and efficient service for our members. We are a 24/7 Call Center that receives after-hour and overflow calls for cooperative and utility companies across the United States regarding power outages and bill pay. You will never make a sale, call out for collections, or solicit business.

At CRC, you will make a difference in countless peoples lives by being a calm and professional human voice to call when disaster hits, rather than an automated voice message. Your work here at CRC matters to real people and their security!

Fixed Starting Wage: $17.00 per hour

Full-time and Part-Time schedules are available!

• 2nd Shift: Extra $0.75 per hour (Monday-Friday)
• Bilingual (Spanish):
  Extra $1.00 per hour
• Weekend availability (Saturday and Sunday):
  Extra $2.00 per hour
• This position requires two out of three weekends scheduled
• Holiday availability on rotation:
  Holiday pay

We are committed to setting our new team members up for success. This role includes a comprehensive training program that kicks off on February 2, 2026. Training will be full-time, Monday through Friday, 8:00 AM - 4:30 PM, for two weeks, ensuring you have all the tools and knowledge needed to excel.

• Entry level

• Contract

• Other
• Industries:
  Consumer Services

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