Digital Skills Instructor

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The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world’s largest international humanitarian NGOs, working in more than 40 countries and 29 U.S. cities to help people survive, reclaim control of their future, and strengthen their communities.

If you’re a solutions‑driven, passionate change‑maker, come join us in positively impacting the lives of millions of people worldwide for a better future.

The IRC in Abilene Education Program seeks to support clients’ immediate needs for stability, while ensuring that near‑term demands do not shadow longer‑term economic health. The Digital Skills Instructor, together with the Digital Skills Coordinator and Curriculum Specialist, will implement the Digital Inclusion project aimed at building digital skills so that clients can better access, participate in, and benefit from casework, economic empowerment, youth, and ESL programs.

Working directly with clients and in close collaboration with program staff, the Digital Skills Instructor will provide both one‑on‑one coaching and group instruction to enhance the digital skills of clients seeking employment. The Instructor will work collaboratively to identify and implement a coordinated set of interventions that leverage existing digital skills curricula and resources as well as new resources and approaches developed for this project.

• Receive client referrals and conduct initial assessments, set goals, provide one‑on‑one digital‑skill coaching, and conduct regular follow‑up.
• Deliver group instruction in Digital Skills, both in‑person and remotely, as necessary.
• Lead logistics planning for all group sessions, including scheduling, transportation, space, childcare, and interpretation issues as they arise.
• Collaborate with the Curriculum Specialist to ensure foundational digital skills are integrated into job‑readiness programming.
• Liaise with caseworkers, employment specialists, and team members to ensure successful plans are developed for enhancing clients’ digital skills.
• Monitor and evaluate progress through client assessments and data tracking in ETO, completing a final program assessment.
• Ensure services are delivered in accordance with relevant quality‑assurance standards.
• Coordinate services with the broader IRC in Abilene team to ensure a holistic approach to moving individuals and entire families forward.
• Participate in training and professional development relevant to the role.

• Undergraduate degree is preferred.
• Minimum of 2 years relevant work experience in human services field is ideal.
• Experience with education and/or digital‑skills programming.
• Previous experience working with refugees or immigrants preferred.
• Fluency in English, both spoken and written, is required.
• Fluency in Arabic, Russian, Dari, Burmese, Kiswahili or other languages and cultures of the local refugee population is strongly preferred.
• Excellent verbal and written communication skills.
• Professional presentation skills.
• Proficient in general office software programs (MS Office, email, internet applications) and relational databases; familiarity with Efforts to Outcomes is valuable.
• Proven ability to work as a team member in a cross‑cultural environment.
• Attend weekly or bi‑weekly one‑on‑ones with the Digital Skills Coordinator and team meetings as required.
• Detail‑oriented with excellent organizational skills; ability to multi‑task and complete work in a fast‑paced environment.
• Valid driver’s license, reliable vehicle with current insurance, and ability to travel regularly throughout the service delivery area preferred.
• Ability to work outside of the typical 9‑5 office schedule is required at times.

• Standard office work environment combined with considerable time in the field and in neighborhoods where clients live and work.
• Travel in and around Abilene to facilitate…