Critical Facility Operations Technician

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Oracle is seeking a Critical Facility Operations Technician to join our Data Center Facilities Engineering Team. The Critical Facility Operations Technician will be a key member of the operations team, tasked with the operation, upkeep, and optimization of vital building systems. Candidates should have extensive experience in fields such as electrical systems, climate control, automation technologies, and safety to ensure maximum reliability, efficiency, and safety in critical environments.

• Execute hands‑on maintenance and operational tasks, including both technical and administrative duties, following established protocols to maintain peak system performance, safety, and uninterrupted operations.
• Process and complete maintenance tasks efficiently and on schedule using a digital facility management system.
• Develop and sustain in‑depth knowledge of building systems and infrastructure. Complete required training certifications and provide expert guidance when needed.
• Respond promptly to facility emergencies, adhering to predefined response procedures to mitigate risks and ensure continuity.
• Conduct regular assessments of equipment, structures, and safety pathways to detect and address any irregularities or hazards.
• Diagnose issues, assess system performance, and propose upgrades to improve efficiency and reliability of building systems.
• Collaborate with external contractors to ensure compliance with operational standards and protocols. Coordinate and monitor contractor activities during system maintenance or upgrades.
• Promptly elevate operational or system issues to facility leadership for resolution.
• Identify and suggest improvements to enhance the maintenance and operational framework.
• Operate on a rotating shift schedule, including potential night and holiday shifts, as required.
• Control Center Operations:
  Use digital tools in a control center to manage remote systems, monitor alerts, streamline communications, diagnose issues, and allocate resources effectively.

• 3+ years of experience in electrical systems, climate control, automation, or related technical maintenance fields.
• Capability to work at heights and use ladders safely.
• Ability to lift or move objects weighing 50 pounds or more.
• Comfort sitting or standing at a workstation for prolonged periods.

• 3+ years of experience in critical environments such as industrial facilities, power plants, or high‑tech infrastructure.
• Professional certification or licensure in electrical or mechanical (HVAC) systems.
• Familiarity with digital facility management systems.
• Understanding of critical facility operations and infrastructure.
• Knowledge of electrical, mechanical, and safety monitoring systems used in high‑stakes environments.
• Ability to read and interpret technical drawings or schematics.

• Mid‑Senior level

• Full‑time

• Information Technology

• Wireless Services, Telecommunications, and Communications Equipment Manufacturing