Growth Specialist

Growth Specialist

Pay Rate: $20/hour

Schedule: Monday–Friday, 8:00 AM – 5:00 PM

Employment Type: Contract/Full-Time

Experience: 1 year of transferrable skills preferred; credit union or banking experience a plus

Wheeler Staffing Partners is seeking a Growth Specialist to support campus-based financial service operations by assisting users with self‑service banking tools, promoting financial products, and participating in community and campus engagement initiatives. This role plays a key part in delivering excellent service, supporting daily operations, and representing the organization ong communication, professionalism, and the ability to learn financial products quickly are essential.

• Assist students, faculty, and staff with digital and self‑service banking tools, including online banking, mobile apps, and ATMs.
• Educate users on banking features to promote financial independence and confidence in self‑service options.
• Support campus events, workshops, and outreach activities.
• Provide personalized consultation to individuals seeking financial guidance or product information.
• Promote financial products and services based on user needs and goals.

• Maintain strong understanding of financial products, services, and digital banking tools.
• Stay current on updates to offerings to provide accurate and relevant information.
• Support marketing and engagement opportunities with campus and partner organizations.
• Assist with identifying outreach and growth opportunities.

• Participate in department meetings, activities, and cross‑functional teamwork.
• Provide backup support to Growth team members as needed.
• Keep management informed of operational updates, concerns, and opportunities.
• Refer customers to internal specialists when needed.
• Interact effectively and professionally across all levels of the organization.

• Assist with special projects, including events that may occur on evenings or weekends.
• Maintain a clean, organized, and secure work environment.
• Stay informed on financial industry trends and public relations best practices.
• Demonstrate strong judgment, confidentiality, professionalism, and reliability.
• Work independently with motivation and initiative.

• Business, customer service, or financial services training preferred.

• Basic understanding of financial services or credit union/banking operations.
• Understanding of general business and communication processes.

• Minimum of 1 year of transferrable experience preferred.
• Experience in banking, customer service, or financial services is a plus.

• Excellent verbal and written communication skills.
• Highly organized and attentive to detail.
• Strong project management and multitasking abilities.
• Able to use computer applications and digital tools effectively.
• Independent thinker with strong initiative and professionalism.
• Ability to maintain confidentiality and ethical standards.

Wheeler Staffing Partners is committed to connecting professionals with opportunities that support long‑term success. We provide consistent communication, dependable support, and a people‑first experience throughout the hiring process.