Managed Care Facility Health Administrator

Managed Care Facility Health Administrator

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Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond.

This is where world-class education meets compassionate patient care – and we believe that our people are the reason for our institution’s lasting success and bright future.

Employees in this position are responsible for managing the day-to-day administrative operations of a clinic in a correctional facility. Persons in this position must exercise a high degree of initiative to perform varied administrative duties involving the use of independent judgment, analytical experience and professional skills. Responsible for all employees assigned to their area of direction. Work performed in a medical office located inside of the prison facility and requires the ability to meet deadlines, lead and attend regular meetings and occasional travel.

Additionally, work requires considerable contact and collaboration with both internal and external stakeholders and daily interaction with TDCJ unit Warden(s).

• Partner with the Regional Operations Director to develop and execute initiatives that align with the organization’s mission and goals.
• Provide day-to-day leadership for department staff, including hiring, onboarding, training, evaluating, and mentoring team members to achieve high performance and engagement.
• Exercise sound judgment and independent decision-making to resolve complex issues and drive continuous improvement.
• Ensure team compliance with healthcare plans, clinical objectives, and organizational benchmarks.
• Maintain full compliance with internal policies and external regulatory requirements, including HIPAA, ACA, and CLIA standards.
• Oversee audit preparedness and implement action plans to maintain compliance excellence.
• Lead and facilitate process improvement projects that strengthen operational efficiency, teamwork, and patient outcomes.
• Plan, coordinate, and direct management and financial operations for the assigned region or unit.
• Oversee payroll accuracy, employee leave management, personnel documentation, purchasing, and travel compliance.
• Analyze and present key performance data to identify trends, support decision-making, and inform leadership reporting.
• Collaborate with cross-functional leaders (Medical Director, Dental Director, Nursing, Behavioral Health, Managed Care Leadership, HR, and TDCJ partners) to ensure seamless operations and resource alignment.
• Serve as the regional operations lead in the absence of the Regional Operations Director.
• Mentor and support new Facility Health Administrators (FHAs), serving as a go-to resource for training, guidance, and operational consistency.
• Serve as the designated Health Authority for the unit, collaborating with the responsible physician for clinical decisions.

Since 1989, TTUHSC Managed Care has served as a healthcare delivery service, providing high quality, low cost healthcare to patients within the Texas Department of Criminal Justice system. We provide medical, mental health, and dental services to patients in 22 facilities throughout West Texas. Managed Care emphasizes our values-based culture in all we do. You can learn more about TTUHSC Managed Care by visiting our website HERE.

Bachelor's degree in health care administration or business-related area plus four years supervisory experience; OR a combination of education and/or supervisory experience to equal eight…