Scheduling Rep, Hendrick Clinic Nephrology
Job in
Abilene, Taylor County, Texas, 79608, USA
Listed on 2026-10-11
Listing for:
Hendrick Health
Full Time
position Listed on 2026-10-11
Job specializations:
-
Healthcare
Healthcare Administration, Medical Office, Medical Receptionist
Job Description & How to Apply Below
The Scheduling Representative is responsible for making appointments for patients following medical practice procedures. Tasks may be integrated into other positions such as receptionist; registration clerk; or medical assistant.
JOB REQUIREMENTS Minimum Education- High school diploma or general equivalency diploma (GED)
- Minimum one year of experience in an appointment scheduling position
Knowledge; and Abilities
- Knowledge of medical practice protocols related to scheduling appointments
- Knowledge of manual/computerized scheduling systems
- Knowledge of customer service principles and techniques
- Skill in communicating effectively with physicians/clinicians about scheduling preferences
- Skill in maintaining master appointment schedule via manual or computerized means
- Skill in producing reports about appointment patterns as needed
- Ability to multitask effectively; dealing with phone calls; in-office patients; staff; and others pleasantly
- Ability to communicate calmly and clearly with patients about appointments in all circumstances including when they are ill or have an emergency
- Ability to analyze situations and respond appropriately
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