Intern; Case Management-Service Center

The Case Management Intern supports the Case Management staff by providing clerical support for the department’s Office Manager, Case Managers, Social Workers, and Utilization Review nurses. This role will learn and assist with the following, including but not limited to: arranging post-discharge services such as transportation, issuing Important Message from Medicare (IMM) Letters, Medicare Outpatient Observation Notices (MOON), providing updates to commercial payers, as well as necessary discharge planning updates to the hospital care team staff.

High school diploma or equivalent required

College Student

N/A

Not applicable

Competent computer skills with experience in: MS Outlook, MS Office (Word, Excel), internet navigation, clinical and financial based software preferred

Knowledge of medical terminology helpful

Must be able to work independently and must possess excellent verbal and written communication skills

Ability to function as a team member and appropriately seek supervision as needed

Demonstrate the ability to organize and prioritize

Demonstrate the ability to interact with all levels of staff in a courteous and professional manner