AI Infrastructure Technical Program Manager - Operations Coordination

AI Infrastructure Technical Program Manager - Operations Coordination

Overview

Role focused on issue management, executive communication, and program delivery for large-scale infrastructure programs, with rotation-based coverage and multi-regional coordination.

• Act as a liaison by proactively engaging the right teams when issues arise; act with urgency and drive results.
• Manage customer-reported issues, routing them quickly to the appropriate owners.
• Serve as a point of escalation, enabling fast response and resolution.
• Coordinate with teams for server/GPU-related turnover and escalations.
• Engage technicians, facilitate GPU rack troubleshooting, and triage racks for next steps / testing opportunities.

• Act as a liaison by proactively engaging the right teams when issues arise; act with urgency and drive results.
• Manage customer-reported issues, routing them quickly to the appropriate owners.
• Serve as a point of escalation, enabling fast response and resolution.
• Coordinate closely with teams for server/GPU-related turnover and escalations.
• Engage technicians, facilitate GPU rack troubleshooting, and triage racks for next steps / testing opportunities.

• Remain calm and succinctly provide executive-level updates.
• Ensure stakeholder alignment and maintain project velocity across multiple regions.
• Drive communications across time zones to ensure continuity among all technical and program stakeholders.
• Prioritize per-shift deliverables and disseminate information to all vendors.

• Support the delivery of large-scale infrastructure programs within Abilene and future Stargate projects.
• Operate within a rotation schedule to provide continuous war room coverage (days, nights, weekends).
• Identify gaps in process and partner with teams to resolve.

• Skilled communicator and organizer with the ability to manage multiple concurrent work streams under tight timelines.
• Calm under pressure with the ability to navigate complex, high-stakes operations involving many moving parts.
• Technical fluency in server and GPU rack deployments, infrastructure delivery, and data center operations.
• Proactive program leader with exceptional attention to detail and a track record of driving results.
• Extensive experience in program delivery within hyperscale, cloud, and other fast-paced, mission-critical environments.
• Proven stakeholder manager adept at building trust, alignment, and collaboration across diverse teams and functions.
• Flexible and adaptable capable of working across time zones and evolving business priorities.

• 24/7 coverage model (rotation-based; no single individual covers all hours).
• Remote-friendly, no on-site requirement in Abilene or other project locations.
• Multi-regional coordination across four time zones (US, Singapore, UAE, UK).
• Occasional travel may be required for business needs.

Please note:

Some US customer or client-facing roles may require immunization and occupational health compliance as applicable.

Range and benefit information provided in this posting are location-specific. US hiring range: $87,000 – $178,100 per year, may be eligible for bonus and equity. Salary ranges reflect variations in knowledge, skills, experience, market conditions, locations, and business units.

Oracle maintains broad salary ranges for its roles to account for these variations. Candidates are typically placed within the range based on factors including peer equity.

• Medical, dental, and vision insurance
• Short-term and long-term disability
• Life insurance and AD&D; supplemental life insurance
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) with company match
• Paid time off and vacation accrual details vary by role and hours
• 11 paid holidays; paid sick leave; parental leave; adoption assistance
• Employee stock purchase plan; financial planning and legal support
• Voluntary benefits (auto, home, pet insurance)

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About Us:

Oracle is an Equal Employment Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. If you require accessibility assistance or accommodation for a disability, contact us.

Seniority level:
Mid-Senior level

Employment type:

Full-time

Job function:
Project Management and Information Technology

Industries: IT Services and IT Consulting