Maintenance Manager

Who we are

At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created when We Care
-about our residents, our partners, our communities and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy and creativity.

• Discretionary bonuses
• Medical and Dental Insurance 1st of the month following employment
• Health, Flexible Spending and Dependent Care Accounts
• Company paid life insurance
• 401K plan with employer matching
• Robust PTO to include sick, floating holidays, vacation, and personal days
• 2 Volunteer Days per year
• Company paid short‑term and long‑term disability, parental leave.
• And more!

The Maintenance Manager is responsible for directing and overseeing a team of maintenance technicians, and/or roads and grounds personnel within an assigned residential community. This role ensures that all work meets company standards of quality, workmanship, and customer service in the execution of change‑of‑occupancy maintenance, resident service requests, and property work orders, while maintaining full compliance with Fair Housing requirements. In addition, the Maintenance Manager oversees all emergency and urgent work orders, coordinating closely with environmental and safety teams to ensure timely response, accurate documentation, and proper completion of all related work in Yardi.

You may be eligible for a $500 net sign on bonus to be paid out in your first paycheck.

• Providing comprehensive management oversight across multiple functions, including daily operations, financial reporting, inventory control and procurement, customer service, recruitment and selection, training and development, and performance management for an assigned team of maintenance technicians, roads and grounds personnel, and work order staff.
• Directing and supporting grounds and landscaping teams to ensure all properties are properly maintained and meet company curb‑appeal standards.
• Overseeing the performance and quality of work performed by maintenance technicians across a wide range of disciplines, including plumbing, sewer lateral, electrical, HVAC, drywall, painting, fencing, glass and screen repair, roofing, siding, interior and exterior doors, trim, tile and flooring, stair and railing repair, locksmith services, and cabinetry and counter top work.
• Training, coaching, and supervising maintenance employees on general safety practices, lockout/tagout procedures, use of personal protective equipment (PPE), and all other applicable workplace safety requirements.
• Organizing and assigning all work orders to ensure response times, quality of work, and customer service meet established performance standards and turnaround expectations.
• Tracking and reporting on key work order metrics, including response times, completion rates, and data accuracy, to support continuous improvement and accountability.
• Coordinating with Environmental Specialists, vendors, and maintenance staff to ensure the safe, timely, and compliant completion of all environmental‑related work orders.
• Verifying that each work order meets applicable environmental requirements and includes complete documentation, such as technician notes, photos, and required attachments.
• Preparing and compiling reports related to environmental work orders, including home histories, response times, completion metrics, and trend analyses to support compliance monitoring and continuous improvement.
• Overseeing the ordering and procurement of maintenance supplies and ensuring all Safety Data Sheets (SDS) are current, accessible, and compliant with regulatory requirements.
• Preparing and maintaining OSHA logs and ensuring all safety documentation remains current and compliant.
• Ensuring company standards are met for all emergency, urgent, routine, and long‑term preventive maintenance service requests.
• Overseeing the Comprehensive Facilities Management Process to ensure…