Valet - Graveyard

Join to apply for the VALET - GRAVEYARD role at Ace Parking

2 days ago Be among the first 25 applicants

One of the reasons why we are the nation’s leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy.

As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy)

Description

About The Position

At Ace, we are committed to our core values of accountability, communication, family, exceptional service, and profitability. We believe that by embracing these values, we can create a positive and thriving work environment while delivering the highest level of service to our guests. As such, we seek individuals who can contribute directly to our commitment to delivering top‑notch customer service and enhancing the profitability of our operations.

The hours are 11:00pm-7:00am, 4 days a week (32 hours per week). The duties entail the following:

• Promptly and safely park and retrieve vehicles following company policies and procedures.
• Maintain accurate records of parked vehicles and ensure keys are securely stored.
• Adhere to company policies and safety guidelines at all times.

• Greet guests warmly and professionally, establishing a positive first impression.
• Effectively communicate parking procedures and fees to guests.
• Assist customers with any questions or concerns they may have, and handle any issues in a calm and professional manner.
• Coordinate with fellow team members to ensure efficient service delivery.

• Foster a collaborative and supportive team environment, treating colleagues as an extension of your work family.
• Assist team members during peak times or when needed, promoting a sense of unity and cooperation within the department.

• Provide outstanding customer service by promptly assisting guests with their parking needs and answering any questions or concerns.
• Exhibit a friendly and courteous demeanor, always willing to go the extra mile to meet guest expectations.
• Maintain cleanliness and organization of the parking lot and surrounding areas, including clearing any debris or trash.
• Provide additional customer service assistance as needed, such as carrying bags or assisting with directions.

• Maximize revenue by efficiently managing parking spaces and ensuring all fees are collected accurately.
• Report any maintenance issues or equipment malfunctions promptly to minimize downtime.

• High school diploma or GED.
• Excellent communication and interpersonal skills.
• Strong sense of accountability and responsibility.
• Ability to work effectively in a team environment.
• Exceptional customer service skills.
• Reliable, friendly, and ability to create a lasting impression.
• Physical ability to move quickly and lift heavy items (up to 50 lbs.)
• Previous valet or customer service experience is a plus.

• Medical, dental, vision, life insurance coverage for full‑time, eligible employees.
• Flexible Spending Accounts for full‑time, eligible employees.
• 401k.
• Vacation/Sick for full‑time and part‑time employees.
• Holiday for full‑time and part‑time employees.
• Discount programs.

Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email  describing the accommodation.

Entry level

Part‑time

Other

Consumer Services

Referrals increase your chances of interviewing at Ace Parking by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.