Abilene CFT - Cross Functional Rep

Abilene CFT - Cross Functional Rep - Full-Time

Join to apply for the Abilene CFT - Cross Functional Rep - Full-Time role at H-E-B

Responsibilities

• As a Cross-Functional Representative, you'll provide general customer service, checking on the front end, and work across multiple departments in packaging, stocking, rotation, production, and sanitation duties.
• Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
• For the Service cross functional team, work as a Checker when not performing Cross Functional duties.

What is the work?

• Customer Service / Sales / Stocking:
  Provides excellent customer service; answers customer questions regarding products, takes orders, assists with product selection.
• Uses suggestive selling techniques to meet customer needs and build department sales.
• May make regular product announcements to inform customers.
• Works a flexible schedule to accommodate shifts of different departments.
• Performs duties in multiple departments, including technical or perishable areas such as bakery, floral, market, etc.
• Performs stocking and replenishment, product returns and rotation, product selection, service support, inventory accuracy, and additional duties across total Store, in multiple departments.
• Builds, stocks, and maintains displays and fixtures.
• Assists with inventory control; loads, unloads, and moves product.
• Slices, packages, labels, rotates, merchandises, culls, and prices product.
• Gains knowledge of multiple departments; applies understanding of processes / policies.
• Complies with Store and department SOPs, policies, and applicable laws.
• For the Service cross functional team, works as a Checker when not performing Cross Functional duties.

Food Safety / Sanitation

• Ensures compliance with departmental / Store SOPs for food safety and sanitation.
• Properly operates and maintains all equipment.
• Cleans / sanitizes sales floor, display cases, prep areas, and equipment.

What is your background?

• Minimum age 18 (mandatory)
• High school diploma, or equivalent
• 6+ months of experience in H-E-B Store operations
• Completion of Company Orientation and Safety Training

Do you have what it takes to be a fit as an H-E-B Cross-Functional Representative?

• Knowledge of computer systems (Symbol, ACR, label machine)
• Customer service and interpersonal skills
• Verbal / written communication and reading skills
• Ability to adapt to performing a wide range of duties across multiple departments
• Ability to work autonomously

Can you...

• Function in a fast-paced, retail environment, requiring detailed and precise tasks
• Work with Customers, staying attentive to their needs
• Work flexible schedules to accommodate differing department shifts
• Perform the following, based on your Department

Bakery

• Constantly reach at waist, grasp
• Frequently stand, walk, reach at shoulder, bend
• Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
• Occasionally be exposed to wet, cold, hot conditions, loud noise
• Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs

Dairy / Frozen / Grocery / Market

• Constantly reach at waist, grasp
• Frequently stand, walk
• Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
• Occasionally be exposed to wet, cold conditions, loud noise
• DAIRY: lift 40 lbs, and manage in excess of 85 lbs
• FROZEN: lift 60 lbs, and manage in excess of 75 lbs
• GROCERY: lift 50 lbs, and manage in excess of 80 lbs
• MARKET: lift 40 lbs, and manage in excess of 40 lbs

Deli

• Constantly reach at waist, grasp
• Frequently stand, walk, stoop
• Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
• Occasionally be exposed to wet, cold, hot conditions, loud noise
• Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs

Cosmetics / Drugstore / General Merchandise

• Constantly reach at waist, grasp
• Frequently stand, walk
• Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
• Occasionally be exposed to wet conditions, loud noise, ambient temperatures
• COSMETICS: lift 45 lbs, and manage in excess of 45 lbs
• DRUGSTORE: lift 15 lbs, and manage in excess of 15 lbs
• GM: lift 50 lbs, and manage in excess of 45 lbs

Floral

• Constantly reach at waist, grasp
• Frequently stand, walk
• Frequently be exposed to cold conditions
• Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat,…