Field Service Technician – Secure Power

Job Description

Great people make Schneider Electric a great company. Schneider’s Field Service Representatives play an impactful role within the organization – collaborating with customers, team members and third‑party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third‑party manufactured equipment in a variety of dynamic environments. They are problem solvers, customer focused, and passionate about the work they do.

They are the future of Schneider Electric!

This is a site‑based position with occasional nonstandard hours. There is a 40‑hour guarantee (+ overtime), with most work occurring at customer sites. The role focuses on servicing equipment supporting power distribution and critical power infrastructure.

• Pre‑site, startup, repair, preventive maintenance, and field modification of equipment
• Problem solving with customers, electricians, sales partners, technical support, District Service teams
• Completion of field service reports, expense reports, preventive maintenance, and startup data sheets
• Working with your Manager and/or Regional Service Director to resolve complex escalated issues
• Continuous learning and training on various products both in the field and in the classroom

• Travel throughout the region for local customer support or even countrywide travel, including overnight travel by vehicle/air
• Assist senior technicians and support Project Management on larger system start‑ups
• Work alongside larger teams of FSRs and collaborate with Project Managers on higher complexity projects
• Act on behalf of the District Service Manager to resolve operational issues as required

• Associate’s degree, trade/vocational certification, military training or similar experience in electrical‑related disciplines
• Ability to read blueprints/schematics
• Understanding of AC and DC power principles and various supply circuit components
• 2+ years of field service repair and customer service with UPS systems, power distribution and switch gear, seamless ATS, and power distribution units
• 2+ years in Field Services or equivalent industry experience
• Good safety practices adhering to company safety procedures (lock out tag out, comply with all safety programs and complete safety related training on time)
• Identify hazards present in the work area and report all safety matters, incidents, near misses to management or safety representative
• NFPA‑70E or OSHA experience preferred
• Safe driving and vehicle operations skills
• Skilled at utilizing test and diagnostic equipment
• Experience reading and interpreting schematics, drawings, and operation manuals
• Writing service reports, correspondence, procedures, and responding to customer questions
• Physical requirements:
  
  lifting up to 40 pounds, bending, stooping, standing extended periods, working in confined spaces, outdoor environmental extremes

• One‑on‑one welcoming program with 8 weeks of in‑person training at our new training facility in Dallas, TX, with all expenses paid
• Ongoing online training and on‑the‑job mentorship with a local area mentor
• Inclusive benefits package: flexible work arrangements, paid family leave, 401(k) + match, well‑being programs, holidays & paid time off, military leave benefits, and more

At Schneider Electric, our values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – guide our culture. We pursue sustainability ambition through automation, electrification, and digitization, and we invite you to become an IMPACT Maker.

Schneider Electric is an Equal Opportunity Employer. We provide equal employment and advancement opportunities regardless of race, religion, color, gender, disability, national origin, age, sexual orientation, marital status, or any other legally protected characteristic.

Apply today. This position will be posted until filled.