Ward Clerk

Overview

You will be part of the admin team working on a part time basis on Monday, Tuesday, Friday and Saturday 4-8pm. You should be motivated and enjoy working in a challenging and busy environment providing a comprehensive administration service.

• Provide comprehensive clerical and administrative services to the ward team, including managing referrals, maintaining the ward diary, answering telephones, and handling emails
• Assist with daily staffing level checks, update patient status boards, prepare documents for new admissions, and support the induction of new staff into electronic systems and processes
• Coordinate patient transport, manage visitor interactions, and ensure the ward photograph board is up to date to help patients and visitors understand the team
• Contact the Estates Department for repairs, report issues with medical devices, and ensure the maintenance of office and clinical equipment
• Act as a fire responder, manage health and safety protocols, handle patient satisfaction questionnaires, and ensure adherence to infection control policies
• All new starters have a thorough induction process, both local and Trust wide, which aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale.

Appointment to this post is subject to the trust receiving satisfactory references covering 3 years of employment or study, and we ask referees to respond promptly to reference requests.

Employees are expected to undertake mandatory and statutory training related to their role.

We welcome applications from all sections of the community, are an Equal Opportunities employer with a number of internal networking groups to support our employees and where possible will always look to make reasonable adjustments in order that you can fulfil the role to recognise your full potential.

All our employees are committed to demonstrating through their behaviour our core values - safe, caring and excellent.

We are committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment.

We actively support anti-racism, equality, diversity, and inclusion so, if you're excited about this job opportunity and you meet our Trust values, but feel unsure about applying, then please get in touch and we will be happy to have a conversation with you.

We are also committed to increasing diversity in the workforce, and actively encourage applications from those groups of people who are currently under-represented, which include amongst others: people with disabilities; men from all socio-economic backgrounds; people from diverse ethnic backgrounds; and people from the LGBTQIA+ community.

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists may apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team