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Hybrid Customer Service Specialist with Great Benefits
Job in
Abingdon, Oxfordshire, OX14, England, UK
Listed on 2026-08-17
Listing for:
Informa Connect
Full Time
position Listed on 2026-08-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Taylor & Francis Group, an Informa business, is hiring a Customer Service Representative in the UK. The role is hybrid and based near Abingdon, requiring handling queries across phone, email, chat and in person, with a focus on timely resolutions and high customer satisfaction.
You will process orders, invoices, quotes and returns, coordinate with other departments, and continuously improve SOPs while maintaining up-to-date product knowledge. A proactive team player is essential.
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