Hybrid Customer Success Specialist – Strategic Accounts
Job in
Abingdon, Oxfordshire, OX14, England, UK
Listed on 2026-08-18
Listing for:
Informa Global Support
Full Time
position Listed on 2026-08-18
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Customer Service Rep, HelpDesk/Support, Account Manager
Job Description & How to Apply Below
Taylor & Francis, part of Informa, is seeking a Customer Success Specialist to ensure customer outcomes and high satisfaction across strategic accounts. The role requires proactive engagement and first‑time resolution with a strong emphasis on process adherence and cross‑department collaboration.
The position is hybrid, based in the UK, with responsibilities spanning order processing, issue resolution, and ongoing customer engagement.
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