Customer Services Assistant

Starting salary to £26,000 Increasing to £26,500 after probation. Plus Bonus up to £200 per month.

Are you looking for a break into a more office environment type role?

A role that rewards good / great performance with monthly bonuses?

Perhaps you have a retail or hospitality background but have been thinking about making the move and are just looking for that first opportunity?

An opportunity with training and development where you will learn a first-class customer service approach via the phone, email, or even social media?

A role where you will benefit from the camaraderie of a large team and support of new friends?

We are keen to talk with people who bring a customer-focused approach - previous office or contact centre experience is not essential however you will be comfortable and confident communicating with people via the phone and email.

Note; this is an office based role, based in our Head Office, Abingdon, Oxon.

At the moment, our teams work slight shift patterns over a 5 day, 37.5 hour week to cover 8am to 8pm and a weekend on a rota basis (circa 1 every 5 weeks).

If you're looking for part time, school hours, afternoon / evenings, or weekends then we are open to discussing to see if / how we can accommodate.

Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, we are developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city.

• Generous employer pension; up to 8% matched contribution
• Income protection & life assurance
• 25 days holiday (plus bank holidays), holiday purchase scheme, Yay Days and your Birthday off!
• Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice
• Unlimited access to our online Learning Management System
• Long service benefits and monthly employee recognition
• Enhanced maternity and paternity provisions
• Flexible working environment
• Health & Wellbeing initiatives and company funded social events

Our Mission - Empowering communities with brilliant broadband

Our Vision - Connected Communities

Our Values - Own it, Find the Right Way, Work Together, Win Together