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Customer Helpdesk Technician — Fast, First-Call
Job in
Abingdon, Oxfordshire, OX14, England, UK
Listed on 2026-09-01
Listing for:
Gigaclear
Full Time
position Listed on 2026-09-01
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Gigaclear is hiring for Customer Helpdesk Support Representatives in the UK. You will diagnose technical broadband issues, ask targeted questions, and guide customers through troubleshooting with empathy and clear communication. Work 37.5 hours over 5 days with a weekend rota, while helping customers over phone, chat and email.
The role emphasizes ownership of issues, effective problem-solving, and using available tools to achieve first-call resolution and high customer satisfaction.
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