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Customer Operations Leader: Service & Escalations

Job in Abingdon, Oxfordshire, OX14, England, UK
Listing for: Miele AG
Full Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 45000 - 55000 GBP Yearly GBP 45000.00 55000.00 YEAR
Job Description & How to Apply Below

Miele is seeking a Customer Operations Manager in Abingdon (moving to Reading in mid-2027) to lead Planning, Customer Resolutions and Back Office teams. You will oversee outsourced service partners, translate business strategies into actionable plans, and drive performance through data and governance.

You will shape a high-performing, customer-focused culture with clear accountability, coaching and development. This is a full-time, permanent role with a strong benefits package.

For the Customer Operations Leader:
Service & Escalations position at Miele AG, we are reviewing applications now.

Step into the Customer Operations Leader:
Service & Escalations role at Miele AG in Abingdon, England, United Kingdom and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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