Corporate Licensing Administrator

Taylor & Francis is an Informa business.

Informa is a leading academic publishing, business intelligence, knowledge, and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.

Taylor & Francis is one of the world’s largest publishers of high-quality, peer reviewed scholarly journals, books, e-books and reference works. We empower learners, thinkers and doers with trusted knowledge that advances research and enriches lives. We bring together diverse people, ideas and opinions to validate and publish the experts, theories and truths that matter. And we’ve been doing this in an unbroken arc since 1798.

Our purpose is to foster human progress through knowledge. We strongly believe that this requires us to encourage and examine different ideas and voices, so that any work that meets our exacting levels of quality deserves to be included in our publications. This requires open minds, the opportunity for robust debate, and the courage to defend perspectives that stand up to scrutiny, even if they conflict with our personal beliefs or values.

Because that’s the only way to find the best obtainable version of the truth and, ultimately, foster human progress. If you agree, then we’d love to hear from you.

We’re looking for a motivated and enthusiastic team player to join our Corporate Licensing team. In this role, you’ll help boost the visibility of our journal content, supporting both revenue growth and brand reputation. You’ll build strong relationships with internal teams and external partners, while keeping our databases, contracts and spreadsheets accurate and up to date.

• To liaise with editors both internal and external to index their journals in third‑party products to ensure maximum exposure.
• To work closely with our technical team to set up an electronic darts feed/subscription for delivery of content to comply with contractual agreements.
• To maintain and update our indexed journals spreadsheet, which feeds into Power BI, so editors always know where their journals are indexed.
• Manage queries/requests received through personal or generic email/teams meetings.
• Support the Corporate licensing team to carry out research into different products to expand the journal's exposure.
• Collaborate with Customer Services to allocate generated invoices and pursue outstanding payment collections, if needed, issue refunds.
• Work with our current partners, informing them of any new titles which we feel would fit in their product.
• Upload new agreements and addendums to our Docu Sign database, and maintain Docu Sign document metadata up to date.
• Compile and circulate annual price increases to third‑party customers to ensure they have information on all new/ceased titles and that they are charging our current fees.
• Work on internal systems to ensure smooth onboarding and off‑boarding of journals.
• Support and involvement with departmental projects
• Managing internal shared mailbox
• Manage relationships with Gratis partners and inform Corporate Licensing Executive of opportunities to transition to a Commercial agreement from Gratis.
• Assistance in onboarding new systems/processes.
• Preparing data sets as requested

• Great at managing time, prioritising tasks, and staying organised
• Clear and confident communicator
• Sharp attention to detail is essential
• Self‑motivated and able to work independently
• Stays calm and focused under pressure
• Confident using various computer systems, especially Excel
• Customer‑focused with a problem‑solving mindset
• Flexible, adaptable, and always up for a challenge

The following would be advantageous but are not essential as full training will be provided:

• Basic understanding of copyright
• Interest in or knowledge of the publishing industry
• Licensing experience is a bonus, but not essential

Location:

We believe that great things happen when people connect face‑to‑face. That's why we work in‑person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other…