Installations Coordinator

Location:

Sutton Coutenay, Abingdon
Salary: £28,000 - £30,000
We are looking for an organised and proactive Installations Coordinator to join our Projects Team. You will play a central role in planning, tracking, and coordinating IT and telephony projects across a diverse client base, ensuring on-time, on-budget delivery that meets or exceeds client expectations.
Responsibilities:
Coordinate end-to-end delivery of IT infrastructure and managed service projects
Develop and maintain detailed project plans, schedules and resource plans using standard PM tools
Track project milestones, deliverables, and budgets, proactively identifying and escalating risks to the relevant stakeholders
Liaise with technical engineers, third-party vendors, and internal teams to ensure resource availability and alignment throughout the project lifecycle
Support the Head of Projects on larger, complex projects as required
Coordinate the deployment and onboarding of business telephony and UC solutions
Oversee porting processes, number management, and configuration handover, ensuring all documentation is complete and signed off
Coordinate user training scheduling and go-live support activities in collaboration with the technical team
Contribute to internal reporting, including project pipeline tracking and delivery metrics for management review
Assist   in onboarding new clients by coordinating internal team activities and ensuring smooth transition from sales to delivery

Skills Required:

Essential
2+ years of project coordination or delivery experience within an IT MSP, telecoms, or technology services environment
Demonstrable experience coordinating IT infrastructure or telephony/UC deployment projects
Excellent communication skills and strong attention to detail
Proficiency with project management and/or PSA tools (e.g. Connect Wise, Autotask, Microsoft Project, or similar).
Solid understanding of ITIL principles and IT service delivery lifecycle.
Desirable
Exposure to business telephony platforms such as Evonex, Call switch, 3CX, Gamma Horizon
PRINCE2 Foundation, AgilePM, or equivalent project management qualification (or working towards)
Experience using Microsoft 365 suite, including SharePoint and Teams, for project collaboration
Understanding of networking fundamentals (LAN/WAN, firewalls, VPNs) in a managed services context
Experience in a client-facing capacity within a technology business
Benefits:
21 Days Holiday – increasing to 22 days after 3 years and to 25 days after 5 years
Birthday Day Off
Buy Holiday Scheme
Employee Assistance Programme
Enhanced Company Sick Pay
Discounted Retail Vouchers
Reduced Gym Membership
Annual Salary Review
SCG Mobile Benefit
Pension Scheme
Free On-Site Parking
Charity Events
SCG is proud to be an equal opportunities employer.
We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.
We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process