Patient Representative - Front Office

About the Role

Full‑Time Patient Representative – Front Office at Envision Eye Care in Abingdon, VA. The position is onsite and focuses on patient satisfaction and eye health. You will engage directly with patients, ensuring they feel welcomed and valued from the moment they step through our doors.

This role offers the chance to work in a fast‑paced and energetic setting. Your dedication to doing the right thing will positively impact the lives of those we serve.

Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Competitive Salary, Paid Time Off, and Employee Discounts.

• Greet patients warmly and manage appointment scheduling.
• Facilitate patient flow in a busy clinic environment.
• Handle phone inquiries and address patient concerns effectively.
• Update patient records accurately and prepare required documentation.
• Collaborate with medical staff to maintain a productive and organized front office.
• Keep the front office area tidy and professional, creating a welcoming atmosphere.

• Strong interpersonal communication skills.
• Exceptional organizational abilities to manage multiple tasks simultaneously.
• Attention to detail for maintaining accurate records and efficient appointments.
• Problem‑solving ability in real‑time to resolve patient inquiries.
• Respectful and empathetic demeanor to foster trust and comfort.
• Proactive and optimistic mindset to contribute positively to a dynamic environment.

• Entry level

• Full‑time

• Health Care Provider
• Medical Practice