Program Coordinator

The Program Coordinator will provide case management services for program participants in EO’s Project Health initiative. The Coordinator provides services that create expanded learning opportunities for individuals and lead them to discover meaningful career opportunities. The Coordinator will focus on workforce development in the healthcare sector, connecting historically marginalized communities to high-quality, family-sustaining jobs, while improving critically needed healthcare infrastructure in the region, fostering long-term economic stability and growth.

The Coordinator will also cultivate and manage business and healthcare employer partnerships that strengthen participant recruitment, engagement, work-based learning, job placement, and retention.

• Serve as technical support specialist for Workforce Innovation initiatives
• Provide onsite support and monitoring, as required
• Work closely with Directortofacilitategrant work plans, complete project reports, coordinate efforts and initiatives
• Maintain in-depth knowledge of the project and how it fits into the portfolio of EO grants and projects
• Serve as a community ambassador for EO by demonstrating exceptional citizenship and acting as a community liaison to spread awareness of the mission of EO and to provide local contact
• Build and maintain relationships with local employers and industry partners as part of community engagement efforts
• Maintain records in multiple systems and formats to track all required data points for program participants including, but not limited to, business-partner outreach, employer commitments, referrals, work-based learning activities, interviews, placements, and retention outcomes
• Attend quarterly advisory council meetings in collaboration with the Director
• Support recruitment, engagement, and ongoing participation of healthcare employers and other business partners in advisory activities
• Attend professional development related to, and maintain appropriate certifications for, project implementation (if needed)
• Manage participant caseloads, maintain accurate documentation, and ensure consistent follow-up to support successful outcomes
• Review requests for student support materials and ensure timely and accurate processing
• Recruit and engage prospective participants
• Provide individualized guidance to students on career pathways, including goal setting, decision-making, and workforce readiness
• Build and maintain strong partnerships with K–12 institutions, community colleges, and workforce training programs to support student success and pipeline development
• Serve as a liaison between participants and employer partners by coordinating introductions, hiring events, job-shadowing or work-based learning opportunities, interviews, and employer feedback that supports participant readiness and retention
• Educate employer partners about current and emerging workforce needs, communicate participant talent and program value, and develop opportunities that align business and participant needs

• Ability to work independently and as a team player, energetic and positive attitude required
• Strong commitment to maintaining integrity and confidentiality of all organizational and partner information
• Strong organization, time management, accuracy, and productivity/prioritization skills
• Excellent critical thinking, analytical skills, and judgment required
• Self-starter and detail-oriented
• High level of trust, integrity, and ethics
• Understanding and experience in a variety of computer applications, including use of the internet and Microsoft Office products
• Ability to work in a fast-paced environment
• Ability to work with ambiguity and under tight schedules
• Multi-tasking, initiative, ability to work…