Program Services Representative - Children's Programs; BPU Abingdon, Virginia

THIS POSITION IS LOCATED AT OUR ABINGDON FACILITY - THIS IS AN ON-SITE POSITION REQUIRING YOU TO REPORT TO OUR FACILITY EACH WORKDAY.

The Program Services Representative – Children’s Programs will support the mission of Feeding Southwest Virginia (Feeding SWVA) by developing and maintaining strong relationships with assigned partner programs in the food bank’s geographical area through systematic communication, site visits, and capacity development.

Work with existing programs and identify potential sites to ensure emergency food needs are met. Work with Programs Team to ensure a variety of food distribution resources are available in communities served through programs targeting children during out of school times, emergency food box programs, and on-site meal programs. Monitor program compliance throughout target areas.

• As the Program Services Representative representing the organization, he/she will demonstrate a professional demeanor in interactions with all Feeding SWVA staff, agencies, program representatives and government officials in providing support and ensuring compliance.
  • Keep informed and consistently practice the policies and procedures of Feeding Southwest Virginia, Feeding America national office regarding compliance.
  • Possess knowledge of Feeding Southwest Virginia and all programs.
• The Program Services Representative – Children’s Programs reports directly to the Director of Children’s Programs and indirectly to the Operations Director in Abingdon and is responsible in supporting the Program’s Department.
  • Develop and maintain partnerships with member programs.
  • Provide Backpack program (BPU) oversight and assist with Children and Adult Care Food Program (CACFP) and Summer Food Service Program (SFSP) as needed.
    • Develop program timelines and strategies.
    • Monitor programs and monthly reports to ensure program compliance.
    • Work with Director of Children’s to track inventory and budget of BPU food.
    • Develop program‑compliant menus and partners with Procurement, Operations, the Director of Children’s Programs, and food vendors to coordinate menu development, product purchasing, ordering, and inventory management.
    • Establish and deliver training sessions while planning, overseeing, and assisting with volunteer management and operational logistics for BPU food bag packing events conducted six times per school year.
    • Work with Director of Operations- ABG on logistics and assists with delivery of backpack food to partner sites.
  • Ensure food distribution program compliance with Feeding SWVA and governmental guidelines and regulations through on‑site visits and monthly reviews of program activity.
    • Manage and monitor assigned service areas for performance and compliance.
    • Reports are timely, complete and accurate.
    • Backpack Agencies are monitored regularly per standards (at least 1x per year).
  • Provide ongoing support to food distribution programs to enhance services and increase the impact of programs.
    • Update and maintain partner forms, certifications and trainings both electronically and in agency files.
    • Facilitate, train and mentor in areas of safe food handling, civil rights, capacity building and other related classes.
  • Provide information and assistance to non‑profit community and faith‑based agencies seeking partnership with Feeding SWVA.
    • Provide information about Feeding SWVA and review eligibility of becoming a Feeding America (FA) member agency.
    • Conduct orientation, on‑site evaluation and other necessary training to ensure the new member agency is clear on roles and responsibilities.
  • Provides referrals to persons needing food assistance when needed.
  • Support Feeding SWVA special events, training, education, and capacity building activity as assigned.
• Maintains and follows effective processes for office communications and administrative procedures.
  • Maintain program files to ensure compliance with Feeding America and governmental regulations.
    • Compile and enter monthly report data.
    • Ensure that the information on agency reports is complete and accurate.
    • Analyzes reports and audits them against distribution to ensure completeness and accuracy.
    • Monitors agency…