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Billing & Collection Officer
Job Description & How to Apply Below
Job Code : 6257
Position Title :
Billing & Collection Officer
Experience : 3 yrs
Location :
Abu Dhabi
Language :
English
Education :
Bachelor's Degree
- Manage and analyse accounts, invoices, and payments; process adjustments and reversals for improperly billed or incorrect payments.
- Investigate and resolve issues related to billing disputes, inquiries, discrepancies, and prepare and process refund requests for any customer or company.
- Reconcile accounts of individual customers and companies.
- Escalate new issues to upper management that require attention or action plan.
- Responsible for specialized processes and accounts.
- Monitor the reminder notice system sent out to customers daily via various means.
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