Helpdesk & CAFM Coordinator – Facilities Management Careers

Reliance Facilities Management is currently hiring a Helpdesk & CAFM Coordinator for its operations in Abu Dhabi
. This opportunity is ideal for candidates with experience in facilities management systems who are skilled in coordination, customer service, and administrative support
. The role focuses on managing service requests, coordinating teams, and ensuring smooth communication between clients and internal departments.

Helpdesk & CAFM Coordinator

• Handle emails, calls, and walk‑in inquiries from clients and internal teams
• Log service requests and maintain accurate records in CAFM systems
• Prepare meeting minutes, reports, and official correspondence
• Coordinate schedules and travel arrangements for FM mobile teams
• Prepare LPOs and invoices and maintain receivable records
• Follow up with clients on pending payments

• Experience in CAFM systems and Facilities Management (mandatory)
• Strong computer skills (spreadsheets, email, online systems)
• Excellent communication and customer service skills
• Strong organizational and multitasking abilities
• High level of integrity and ability to maintain confidentiality

• Work in a structured facilities management environment
• Exposure to CAFM systems and operational workflows
• Opportunity to develop coordination and client service skills
• Dynamic and professional workplace
• Career growth in facilities management sector