Front Office Receptionist

Commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

• Employee benefit card offering discounted rates worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world.
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.

• Greet and direct visitors, ensuring a warm and professional welcome.
• Answer and manage incoming phone calls, emails, and other communications in both Russian and English.
• Schedule appointments and maintain calendars for executives and meeting rooms.
• Handle administrative tasks such as data entry, filing, and document preparation.
• Coordinate travel arrangements and process expense reports when required.
• Manage incoming and outgoing mail and packages.
• Maintain a clean and organized reception area.
• Assist with various office management tasks to ensure smooth daily operations.
• Collaborate with other departments to support overall organizational efficiency.
• Adhere to security protocols and maintain visitor logs.

• Fluency in English and Russian language (both written and spoken) is essential – additional languages are a plus.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational and multitasking abilities.
• Customer service orientation with a professional and friendly demeanor.
• Previous experience as a receptionist or in a similar front‑office role.
• Experience working in a multicultural environment.
• High school diploma or equivalent (required).
• Bachelor's degree in Hospitality, Business Administration, or related field (preferred).
• Knowledge of hospitality industry practices (preferred).
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Flexibility to adapt to changing priorities and work in a fast‑paced environment.
• Attention to detail and ability to work independently as well as part of a team.